Font errors?

Server Version#:1.19.3.2831-181d9145d.x86_64
Player Version#:latest (android TV - Philips)

Hello everyone,

I have an issue with my Plex server, I’m running it in a CentOS 8 machine and when using the android TV player on my Philips TV I seem to have really long loading times. This happens only when turning on subtitles. The only errors that I see in the logs are regarding cuda libraries (no Nvidia GPU so I don’t think these are the cause) and some regarding fonts, like the one bellow:

[0x7f9f93fff700] ERROR - [Transcoder] [Parsed_inlineass_2 @ 0xe98400] fontselect: Using default font family: (Arial, 400, 100) -> /usr/lib/plexmediaserver/Resources/Fonts/DejaVuSans-Regular.ttf, 0, DejaVuSans

Is my player requesting DejaVuSans and can’t use those and defaults to Arial after some retries causing the long loading time? Or the other way round?

I checked the file and it exists on my server, the permissions are root:root but I’ve seen that everything under /usr/lib/plexmediaserver is so unsure if this might be an issue.

This does not happen on a Plex player for android(phone) or on the app for macOS/windows or on the browser.

What should I do?

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