Fontcache for ASS Subtitle burn-in

Server Version: 1.18.4.2171
OS: Debian 10

Where Do I have to put my fonts for plex to pick then up for ASS subtitle burn-in? I have some files that reference default Windows fonts that are neither present as an attachment in the file nor the system by default.

I added those Windows fonts to my global font config.
When burning the subtitle manually using ffmpeg the correct fonts are used. But plex still uses the system’s default fallback font which looks rather ugly.

I’m working on tracking this down now. It looks like a regression since PMS 1.17.0.

Have you something prior to 1.17.0 to verify everything is ok with that version?

(I’m not a Windows guy but can Windows font files be dropped into Linux???)

Not yet, but can try to setup a test environment on 1.16 and post the results. Windows fonts in linux work just fine in my experience since they use the same formats (as said, ffmpeg uses them correctly)

Fair enough… I’ve not experimented at that level to gain the knowledge.

If you can, which would greatly help me, any way to capture and demonstrate a difference which can be seen at the log file level and/or screenshot level (I already have one thread which I might merge this thread into), will help.

I’d expect the referenced fonts to be attached to the mkv container where the ass subtitles are also muxed-in.

Sometime a quick look into the logs solves all your problems. The folder I needed is
/usr/lib/plexmediaserver/Resources/Fonts/
Of course I noticed this after setting up a virtual machine for a 1.16 setup :man_facepalming:
This works on my 1.18 server as well
Thanks for your help :+1:

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