Hey, I’ve honestly searched a lot for an answer on this…
Recently my Plex Server stopped recognizing duplicate movies. I know this has something to do with agents and the metadata. Is there a way to force the server to completely flush and refresh all metadata that I have not manually set? I have thousands of titles, and any type of manual manipulation seems unrealistic.
Removing the movie library and recreating it is the only way.
https://support.plex.tv/articles/categories/plex-media-server/libraries/
Not sure exactly what you mean, could you provide an example of what is happening and then also provide some logs so I can better understand your issue?
These are the same movie…
However, if I search for duplicates Plex reports, “The active filter has no matches.”
The difference, from what I can see, is the key and GUID in the XML file. For he first movie,
key="/library/metadata/116031" guid="com.plexapp.agents.imdb://tt0055257?lang=en"
and for the second…
key="/library/metadata/387597" guid="com.plexapp.agents.themoviedb://18647?lang=en"
What I want to do if force everything to one agent. The problem is that I have a LOT of manual tags in my database. I really don’t want to lose all of them, as I sincerely doubt I could ever reproduce all of that work. It would be nice if there were an Upgrade Matching button like there was when the new Plex movie agent came out. I’m actually sort of amazed (and disappointed) that there is no way to fully refresh metadata.
So seriously, Plex has no function to legitimately and actually refresh metadata…
Well, short of moving terabytes of data around and losing all of the manual tags created over the course of years. This should be embarrassing to the developers.
I hate to break it to you, but this is what I have surmised in the time I’ve spent trying to make the server work for me: They are NOT spending a lot of money supporting all the things they say it will do. I use workarounds a lot, so you should develop those sooner rather than spending your time waiting for Plex to solve the problem. I thought it would be easy for the server to read the metadata from the photos in the server but it won’t, so all the things I did to maintain my library on Windows is lost to the server, ie GPS, Face Recognition, keywords. So I don’t rely on it and I don’t feel frustrated by it. Just saddened. You, apparently, were sucked in to the hype and relied on it to a great degree. Good luck.
I’m here looking for a workaround. I’m fully aware that Plex is too busy adding weird-ass niche functionality that .02% of users actually care about. I’m blown away no one has figured out how to force the metadata to update to the currently selected agent without losing manual tags…
Shame on Plex for not implementing what I imagine would be a fairly simple change on their end, but I’m truly surprised that no one has a solution. I wish I was a little more savvy when it comes to this stuff, but I see what some folks can figure out on this and other forums… I’m hoping I can find that crown here again…
I’m still not exactly clear on the issue. When you “Refresh Metadata” on an indivudual item or “Refresh all metadata” on the entire library it will force a refresh but it will refresh with the agent it is currently set to.
If you want to change the agent on an item then you need to “Fix Match” on the one you want changed then chose “Search Options” and chose the correct agent (you can’t select the new Plex Movie agent in a legacy agent library).
e.g.
When you select the new item it will automatically merge with any duplicate item. There is no way to easily do this for everything in the library at once unless you move to the new agent it will then upgrade both IMDB and TMDB items to Plex items.
Could you explain this? I believe I have changed my agent for the whole server (Settings > Agents > Movies) and yet only newly added movies are the new agent…
I’m not sure this will help with your issue because, as I said I’m using Plex, with a Plex Pass I might add, most of the time with Photos.
I’ve had issues with Thumbnails not being updated, I learned that I could rename the folders and then rescan and it would solve that problem. You just have to think like a database, old stuff out, new stuff in; all’s good.
Hope this helps.
You must run a metadata refresh on existing items for them to use the new agent after an upgrade.
https://support.plex.tv/articles/upgrading-a-movie-library-to-the-use-the-new-plex-movie-agent/
I have a similar problem,
What I did was wrote a script to find all movies I had errors with (from database) and force a url/match request + refresh.
What you can do, if you know what Title + Agent you want to use… you can send a PUT request.
URL will not work in a browser, you need to use a REST Client with PUT or curl.
http://plexserver:32400/library/metadata/METADATA NUMBER/match?X-Plex-Token=YOURTOKEN&guid=guid you want&name=whatever you want
i.e obviously with url encoded text
curl -X PUT -i ‘http://plexserver:32400/library/metadata/116031/match?X-Plex-Token=YOURTOKEN&guid=com.plexapp.agents.themoviedb://tt0055257&name=One-Eyed Jacks’
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
