There is one, possibly slow, option. I’ve never used it.
PMS tends to hang on to the original matching agent very tightly. If the agent ID changes, it’s considered new media. No watch history is carried over.
In scheduled tasks, see if this work.
Do this in conjunction with:
Changing the default stacking in Settings - Server - Agents for all the appropriate types & subqueries
Edit each library section as well to use those new agents.
It may not move them all but all new will go to those agents.
If you change the order, nothing will change.
It will only impact future matches. Future matches will see the other agent first.
To force a change, you need to deselect (uncheck) the one you’re using now. That migration will take time as it goes through the slow process during maintenance.
We used to have an ‘Unmatch’ button. It would be great about now but it was taken away.
They allow you to change the match, i.e. unmatch removes the connection to a particular agent. You can do this as preparation for a subsequential new Match.
Fix Match allows you to change a match (and the agent!) directly. If you open the ‘Search Options’ dialog, you can select the agent and the language of the metadata that’s going to be used for this item.
please describe precisely what the order is now and which agent this is.
do also verify that the item in question is actually matched to that agent, by looking at the guid="... property in the Plex XML info.
give an example of the status quo of this item’s metadata, and how you are expecting it to change after your reordering of the agent.