Frequently and unpredictably, the forum forgets what I have already read. I frequently come to the forum to find threads that I have previously marked as read saying there are a large number of unread messages. The now-unread messages may be several days old, even though I marked the entire forum as read within the past few hours.
This doesn’t happen on all threads. It seems, though I can’t swear to this, to happen on very active threads, or ones with several pages of comments.
Is anyone else seeing this?
I’m using Firefox 41.0.2 on Linux Mint 17.1 64-bit.
I fear this has the same cause as the plex web client forgetting its preferences:
Browser local storage / cookies getting cleaned.
As a privacy-minded person I have cookies erased when I close Firefox.
I had to install a browser extension named ‘Enhanced Cookie Manager’ to selectively prevent cookies being deleted to keep my forum prefs/read topics etc.
I do not have my browser set to clear cookies on exit. I don’t believe I have any setting or app that would delete forum cookies without my direct involvement.
Just happened again. The message below just showed up as having 41 new comments. When I opened it, as it takes you to the first supposedly unread message, it took me to a message that was posted in 2013.
Yes. Please see the initial post in this thread for details. Not 5 minutes before I took that screenshot, I had marked the entire forum as ‘Read,’ so nothing was unread. When I refreshed the page a few minutes later, some legitimate new messages showed up, but occasionally a thread, like the one in the screenshot, shows up like this.
My Firefox is now up to version 46.0.1, and I am seeing the same behavior in Firefox on Windows 7. I don’t use Chrome or IE frequently enough to know if this intermittent occurrence also happens there.
I’m facing the same problem recently. No matter it the topic is mine, I’ve participated in it or just watching it, I can’t get rid of the “new” icon. I’m sure that I’ve read (displayed) last message.
When I mark the thread as read, or go to the last page, the ‘New’ icon goes away, but seemingly randomly, it may come back on the same thread hours, days, or weeks later.
How are you guys marking the thread as read, there isn’t a specific option for that except to actually enter the thread. You can mark an entire section or all messages, but not an individual one.
When using the other “mark” option, note that it doesn’t actually mark each thread as read, it just removed the “new” flag, but if there is a change in the thread, anything you haven’t actually read will still be marked as “new” and the icon comes back.
@MovieFan.Plex said:
How are you guys marking the thread as read, there isn’t a specific option for that except to actually enter the thread. You can mark an entire section or all messages, but not an individual one. I’ll experiment to make sure.
When using the other “mark” option, note that it doesn’t actually mark each thread as read, it just removed the “new” flag, but if there is a change in the thread, anything you haven’t actually read will still be marked as “new” and the icon comes back.
I can’t swear to it, but I’m fairly sure this has happened on threads that were “read” in both ways, by going to the last page, or by using the “Mark read.”
If what you say is true (and I’m not doubting you), I would call that a pretty bad usability bug for Vanilla. Having a function called “Mark read” that doesn’t actually mark them as read in the sense that most people intuitively understand it is really poor usability, in my opinion.
I hope you’ll pass that feedback along to Vanilla. While you’re at it, please ask them (again) to reinstate the ability to hide forums that I don’t frequent.
@beckfield said:
And, here we go again. It’s asking me to accept/reject answers to this question when they’ve already been responded to.
@“MovieFan.Plex” Please convert this thread to a Discussion.
I’ve noticed that if I edit a response that I’ve already selected as a “no”, then suddenly I get those damn notifications that never stop until another post is made and I say “no” to that one.
@beckfield said:
I hope you’ll pass that feedback along to Vanilla.
Considering nobody’s really noticed or at least hasn’t mentioned noticing it, I hadn’t pushed the issue. There are a number of other issues that are more annoying.
While you’re at it, please ask them (again) to reinstate the ability to hide forums that I don’t frequent.
When they removed this ability, there was a big change on their side. I doubt this ability will be back anytime soon.
And, here we go again. It’s asking me to accept/reject answers to this question when they’ve already been responded to.
This is one of those higher priority issue.
@“MovieFan.Plex” Please convert this thread to a Discussion.
