FreeNas Plex Server Music Library can't find music files on scan

Server Version#:Freenas 11.2-U3
Player Version#: 1.15.4.993

I can’t get the Library Scan to see my Music files after initial Plex Server setup. I have done quite a bit of research, tried the Plex Dance, removed all the files and re-started with a very simple, single album set of files/directories, but still nothing. The Plex server just very quickly “scans” and returns nothing.

Format is typical iTunes/Media Player:
Media
Media\Music
Media\Music\April Wine
Media\Music\April Wine\Nature of the Beast
Media\Music\April Wine\Nature of the Beast\01 All Over Town.mp3

Media\Music is the root for the Music Media Server Library.Plex Media Server Logs_2019-05-07_14-43-50.zip (463.7 KB)

no help here?

This has to be something in the setup that I can’t figure out. I added a few photos to the Photos Library and it will not find those either, whether in a folder on just placed on the drive in the library root. I did the clean above again, still no luck.

I know nothing about FreeBSD but

May 07, 2019 14:39:01.583 [0x809416000] DEBUG - * Marking media not available in /media/Music

That would indicate a permission problem not being able to read those files.

Been working on that. i think I’m close, but still a bit perplexed. On the FreeNas server I have this for permissions:
root@MCBCasa-freenas[/mnt/pool1/Media/Music]# ls -l
total 2
-rwxrwxr-x+ 1 guest media 0 May 7 14:34 .windows
drwxrwxr-x+ 3 guest media 4 May 7 14:37 April Wine
drwxrwxr-x+ 2 guest media 2 May 8 15:42 New folder
root@MCBCasa-freenas[/mnt/pool1/Media/Music]#

This looks correct. /mnt/pool1/Media is my SOURCE folder for Plex

When I look at the destination folder, it is empty, even though there is a music artist folder in it at the SOURCE.

root@plex:/var/db/plexdata/Plex Media Server/Media # ls -l
total 3
-rwxrwxr-x+ 1 guest media 0 May 7 07:56 .windows
drwxr-xr-x 2 guest media 2 May 6 16:46 Movies
drwxrwxr-x+ 2 guest media 2 May 7 14:34 Music
drwxr-xr-x 2 guest media 2 May 6 16:46 Pictures
drwxr-xr-x 2 guest media 2 May 7 07:52 TV
drwxr-xr-x 2 guest media 2 May 7 07:52 Videos
root@plex:/var/db/plexdata/Plex Media Server/Media # cd Music
root@plex:/var/db/plexdata/Plex Media Server/Media/Music # ls
root@plex:/var/db/plexdata/Plex Media Server/Media/Music # ls -l
total 0
root@plex:/var/db/plexdata/Plex Media Server/Media/Music #

So it seams that somehow Plex can’t see the media in the Music destination mount. No clue why yet?

I don’t understand what you mean by source and destination. If this is a linux thing, someone else will need to step in. All I know is PMS can’t see your files.

Is the Plex setup, you choose where the files are actually located (SOURCE) and then where they will be mounted to for Plex to see (DESTINATION). At least that is how i understand it.

The DESTINATION is where Plex pulls from when you create the Media Libraries.

Based off looking at the directories at the system level, files reside in the SOURCE, but not DESTINATION.

About to just give up on this. This setup and support is pathetic.

I have done everything I can think of. I removed and reinstalled the jail and Plex, even did it via CLI as from here: https://www.ixsystems.com/community…side-iocage-jail-in-freenas-11-2-beta3.70617/

None of that worked. I then blew away the whole Freenas server and reinstalled using 11.2 U4, using these videos:
Freenas setup

Plex setup


I then did the SSH setup via: https://www.ixsystems.com/community/threads/plex-cannot-find-a-server.58954/page-2

Im about to just give up and find an alternate method than Freenas and Plex…

Currently the only thing I know about freenas is I was thinking about using it in the future. I did watch a two part video last night. Free Your Media: How to Build a Home Media Server and Free Your Media: How to Build a Home Media Server Part 2 - Plex and other FreeNAS Plugins Maybe that will help. I also saw a commint on here about freenas changing the permissions that the Plex plugin could have to read only, but now I can’t find it on the forum. Hope this helps you.

Just watched the second video. Too bad it’s not that easy anymore. I’m 100% positive it is a permissions thing, but I’ve setup users, storage and permissions according to all text I can find online and it still does not work. I have no idea what it could be at this point.

We have resolved this issue. It was an issued with how my storage was setup. I created datasets under …/media and those datasets each individually had to be mounted in the jail, instead of just mounting …/media.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.