WHY am I so thick? Setting up a simple music library!

Plex Media Server NAS & Devices
,
1

Okay I know i’m 51 and not up with all this stuff but I only wanted to see what Plex could do.

Okay, the task, get Amazon Alexa to talk to my Western Digital PR2100 NAS, running the Plex Server.

I have installed the Plex app on the NAS, I have updated the app to the latest version. I have added the Plex Skill to Alexa.

What I can’t do is get Plex to load my music files into a library, pretty basic stuff.

Okay so I launch the Plex Web app on the NAS, I login, I try to create a Music Library, I point it to the music folder on the NAS, it scans and nothing is displayed in the Library window except “There are no items in this library”, using the drop down to cahnge from artist to Folders, shows the NAS Music folder structure.

The struckure is;
Public Folder\Public Music\Artist Name\Album Name\track name.mp3

I have looked at Plex support and found suggestions that the basic library should be named; Artist Name - Album Name\track.mp3 I created a test folder on the NAS like this, still no files found but I can see the folders.

I then found Plex support info that the basic (I am not paying for premium if this don’t even work!) library only supports m4a format, so I get some f those files, in a test folder, and still nothing.

So i am doing something really stupidly wrong, but I have no idea what it is, I have tried the support guides and pages but nothing seems to work.

HELP please!!! because I definitely need it

Rob

2

but the movie Library works?

Plex doesn’t only find m4a.
I and probably many others are stumped how this step can be a problem. So maybe search for easy solutions. I assume you got internet. I assume your NAS is connected I asume you restarted. You did a scan and you refreshed meta data?

3

I have just done this, albeit on a Synology NAS. I had no problems - 18,000 tracks imported, indexed and plex album art (mostly) found. I created a new library of type music, pionted it at the top level folder in which all my music sits, and job done. I have a mixture of mp3, mp4 and FLAC - all found. Here’s a screen shot from my iPhone.

4

Daft question - when creating the new library, you are choosing the library type ‘Music’?

5

Yes I am trying to create a music library, I can’t seem to get any libraries to work and there seems no help here so I going to give up and just use dlna

6

Really weird. I’ve used Plex on both a PC and now a NAS, on both of which I’ve created loads of libraries with absolutely no problems. I’ve just created the ones on the NAS. One thought - does Plex have permissions on the share? I had to grant them manually on my Synology NAS, it’s not automatic. Without that, it’s quite possible that no contents would be seen.

7

I’ve fixed it now. I was running what the WD NAS said was the latest firmware which was about version 14. I then found a forum group for modified firmware for WD NAS and tried that and it worked straight away. So some sort of issue with the firmware was stopping it scan correctly.

8

Thanks for the update. Glad it worked out! :slight_smile:

9

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.