Freezing up

Why does Plex keep freezing up in the middle of an episode of a tv show?

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Mind sharing some more details?
e.g. (but not limited to):

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No idea what ā€œPMSā€ is or what player I’m using. Media type is tv episodes, namely episodes of The Dresden Files. I’m playing them over the internet via my mobile data.

Got you… you’ve been watching those episodes from Plexā€˜ video on demand service. I’m not aware of any general issues… my guess is that Plex is trying to play an ad that’s not loading or being blocked and gets Stuck in the process.

PMS refers to Plex Media Server… it’s the software they offer to catalog your own media and to stream it to client apps on many different platforms (incl. mobiles, smart TVs or streaming boxes)

Yes. It freezes on the commercials (ads). Is there any solution to this problem?

You could check if you experience this behavior on any of the native clients (e.g. Plex for Mac / Windows…). If you have content/ad blocking on your system, you might try to configure an exception for Plex.

Not aware of any common issues with the streaming/ads in general.

Can’t check those. No computer. Phone is Android. Don’t think I have any content/ad blocking on my phone. I watched last two seasons of Andromeda with no problems.

So it’s only happening with the ads playing during ā€œThe Dresden Filesā€?

That seems to be the case.

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