Server Version#: 1.13.8.5395 So it says my remote server is fully accessible outside of my network, but I am unable to access it on my phone or tablets on 4G. Tells me the server is unreachable. [RemoteServer] What am I missing here?

Same thing here. Just like everyone else I was going nuts trying to track down the problem before finally checking here. Running 1.13.8.5395 and intermittently seeing the 172.17.0.1 public IP address. Direct access works fine. Pinging @SamFromPlex as he was helpful the last time I reported an is…

Yep - I have had problems since the previous version (5223) with clients on the local network deciding that they can’t get direct access and having to relay, even though the server is fully accessible internally. Then with the 5395 update it got worse, I have clients failing to connect, whilst the …

am also having this same issue… very annoying

Mine just started working again :slight_smile: not sure if its temporary but give it another try if you were having the problem.

:+1: right, so its definately a plex side server thing. Maybe it has something to do with discontinuing their cloud service.

I can confirm that my remote access has been restored. I am not sure if it helps anyone, but I am running my router in a manual port forward set up.

I noticed this morning, I can see my server now, but can’t access anything. When I get home, I am going to add back the manual port forwarding that I removed in my wasted hour of trouble shooting.

Still wonky for me… I see the proper external IP but connectivity bounces from nope, direct, and indirect as I click through. I also see say remote is unavailable then available… bouncy.

Mine is working now… Forwarded port 32400 (UPnP is still enabled) manually and rebooted the PC. All working now.

Fully accessible outside your network BUT

Plex Media Server Desktops & Laptops

Ascii-227 September 28, 2018, 10:35am 40

Im assuming it has something to do with this post

1 Like

Topic		Replies	Views
Remote Access - Says its working, but it isnt Desktops & Laptops server-windows	98	4408	March 21, 2019
No external access after install of 1.13.3.5223, had to downgrade Desktops & Laptops server-windows	43	1293	January 18, 2019
Remote access Stopped working Desktops & Laptops server-windows	38	4914	January 4, 2019
Plex Constantly Loses Remote Access Desktops & Laptops server-windows	454	39385	June 26, 2021
Remote access is not working NAS & Devices	73	1684	January 27, 2019

Fully accessible outside your network BUT

Related topics