I was unhappy with Plex because of the issues before so i unsubscribed and i decided to give it another go. I watched about 3 episodes of Mr Robot on my xbox one before it started giving me the loading circle.
I restarted Plex. Made sure I was on the same wifi.
I got the Error: Server not available There was an error communicating with Lizzies Macbook Pro (which had plex open and just had optimized all my libraries you can retry or go home and select a different one. I retried and retried. Nothing.
Even on my Mac it says
The server “Lizzie Miller’s MacBook Pro” is unavailable
Plex will automatically try to reconnect to this server
What the hell?
I restarted my computer same issue.
am i looking for a uninstall and a refund here because 3 hours of use is not worth 5 dollars.
I googled and googled and found nothing. Please help?
I am in the same boat currently. It was working fine before the xbox update.
@okaylizzie said:
Even on my Mac it says
The server “Lizzie Miller’s MacBook Pro” is unavailable
Plex will automatically try to reconnect to this server
What the hell?
I restarted my computer same issue.
This points to an issue with the server software itself and not something with the app. Before being able to try and troubleshoot the issue a copy of your Server logs would be helpful in trying to determine why the server is becoming unavailable.
When you say on your Mac you are seeing this error is it when you goto the serverip:32400 in the address bar or when you’re going to plex.tv/web. If it is the second option it means that your server is having trouble publishing itself for remote connections. While the Xbox app will stream locally it does need the server to publish itself so the app can actually find the server. This is due to a Microsoft limitation that prevents the app from browsing the local network looking for the server.
This support article explains how to locate your server logs:
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
This support article explains troubleshooting remote connections:
https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access
@john011306 said:
I am in the same boat currently. It was working fine before the xbox update.
More information would be extremely helpful in trying to figure out what the cause is. Are you getting server unavailable at the start? Is your server setup for remote access? What does your Plex Media Server.log say? Can you access your server from plex.tv/web ?
