Getting set up to use an ioSafe 214 NAS as a Plex server

Plex Media Server NAS & Devices
1

Server Version#: How do I look this up?
Player Version#: not sure
So I have the ioSafe 214 that houses my libraries. I’ve downloaded Plex Media Server 1.13.4.5271-200287a86, but it won’t run. Does this mean I can’t run Plex MS on this device?

If I can get past this, I’d wouldn’t mind having a list of next steps to get my NAS running as my main server.

2

You want to run Plex Media Server on the ioSafe 214, correct? Not on Windows (you tagged the post with server-windows).

Which version of DSM are you running? Hopefully 6.x. There are issues with running Plex on DSM 7 beta/RC.

If you are running DSM 7 beta or release candidate, stop. DSM 7 is a different beast. Verify the installed version of DSM and report back.

Assuming you’re running DSM 6.x:

  1. Read Installation & Setup of Plex Media Server on Synology

  2. PMS 1.13 is a very old version. I’m not sure how far the installation process ran, but if complete, uninstall it from the NAS. If they exist, delete the Plex user and the Plex shared folder. FYI, the Plex shared folder is for the exclusive use of Plex Media Center. Do not place any of your media files in that folder. Plex will not work correctly if you place your media there.

  3. The ioSafe 214 is the same as a Synology DS214. Download the current ARMv7 version for x14 series Synology from plex.tv/download and perform a manual installation.

  4. Proceed with the rest of the installation as shown in the Installation & Setup document.

The Plex Synology FAQ also has helpful information: Synology FAQ (DSM 5 & 6) - Questions, Answers, and a few How-To’s

PMS download screen at plex.tv/download

Screenshot (671)
Screenshot (671)1015×330 27.5 KB

3

Thanks. I got it running kinda, mainly by updating the the Synology operating system. I’ve created the server on Plex, and computers on my local network can see it. However, they have no content. When I go to manage library I’m asked to select folders…

image
image943×530 41.2 KB

So I go to Volume1, scroll down and find the folder my music library is in…
image
image943×530 41.3 KB

But after all that I’m still told the library is empty. What am I missing? I already had the music in folders on the NAS, so I pointed Plex at those. Is it somehow necessary for the media to be in the Plex folder?

4

As mentioned earlier, do not put any files in /volume1/Plex. Doing so will cause problems and Plex will not function correctly. That folder is reserved for Plex Media Server use. There are warning messages to the same effect in multiple languages in /volume1/Plex.

Your movies/music/etc can reside in any folder except those mentioned in the setup document and FAQ (i.e. not in /plex or Synology folders such as /video).

Plex does have requirements about how media is organized within a folder.

For album oriented music, content should have each artist in their own directory, with each album as a separate subdirectory within it. Example: Music/ArtistName/AlbumName/TrackNumber - TrackName.ext

There are similar requirements for movies and TV shows.

Plex naming & organizing requirements are listed in Plex Documentation → Your Media.

Review the section on music files and adjust a necessary. Write back if it is still giving you problems.

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.