dakth
June 24, 2016, 7:02am
1
Hello. I’m currently able to see a server I haven’t used in months and am unable to delete, and am curious if there’s any way to delete it or if it’s a known bug?
It’s not listed in the ‘Devices’ section, and I’ve tried logging in and logging out, as well as clearing my browser cache. This is happening on every device I use to access Plex, so I know it’s not localized to just one machine.
Any thoughts?
sa2000
June 24, 2016, 11:30am
2
There was an issue that could give rise to such problem that got fixed in 0.9.17.3
What version were you running of the server?
Could you get the xml from https://plex.tv/pms/resources.xml?includeHttps=1 and upload here (zapping any tokens and public IP address before uploading)
Night
June 24, 2016, 11:37am
3
– Opps, i said in devices section, but you had already checked that, Logs like Sa2000 said should tell us more
sa2000
June 24, 2016, 11:38am
4
@Night said:
Just remvoe it from here
http://yourip:32400/web/index.html#!/settings/devices
In the server tab there on the left you should see it
It is not showing there. There is an issue that has just been identified where this can arise. The cause has been fixed in 0.9.17.3
dakth
June 24, 2016, 12:18pm
5
@sa2000 said:
There was an issue that could give rise to such problem that got fixed in 0.9.17.3
What version were you running of the server?
Could you get the xml from https://plex.tv/pms/resources.xml?includeHttps=1 and upload here (zapping any tokens and public IP address before uploading)
Running 1.0.0.2261.
<MediaContainer size="6"> <Device name="Media Library" product="Plex Media Server" productVersion="1.0.0.2261-a17e99e" platform="MacOSX" platformVersion="10.11.5" device="Mac" clientIdentifier="1f01d93926f2e9f4fefe19dab48f8c5b2b828e17" createdAt="1466750783" lastSeenAt="1466750805" provides="server" owned="1" httpsRequired="0" synced="0" publicAddressMatches="1" presence="1"> <Connection protocol="https" address="192.168.0.102" port="32400" uri="https://192-168-0-102.04e799680ecb41ae91edf97a4df1f8bc.plex.direct:32400" local="1"/> <Connection protocol="https" address="*" port="21398" uri="*" local="0"/> </Device> <Device name="Kevin’s iMac" product="Plex Media Server" productVersion="0.9.11.1.678-c48ffd2" platform="MacOSX" platformVersion="10.10.1" device="" clientIdentifier="1309a295eef49b2c248263ccfcc1d9c2da0b6eac" createdAt="1416466791" lastSeenAt="1466631180" provides="server" owned="1" publicAddressMatches="1" presence="0"> <Connection protocol="http" address="192.168.1.2" port="32400" uri="http://192.168.1.2:32400" local="1"/> <Connection protocol="http" address="192.168.1.11" port="32400" uri="http://192.168.1.11:32400" local="1"/> </Device> <Device name="Roku Stick - 2L647L088863" product="Plex for Roku" productVersion="4.1.15" platform="Roku" platformVersion="7.x" device="Roku Stick" clientIdentifier="Plex2L647L088863" createdAt="1419245829" lastSeenAt="1466624049" provides="player" owned="1" publicAddressMatches="0" presence="0"> <Connection protocol="http" address="192.168.0.108" port="8324" uri="http://192.168.0.108:8324" local="1"/> </Device> <Device name="My Nexus Player" product="Plex for Android" productVersion="4.26.2.654" platform="Android" platformVersion="6.0.1" device="Nexus Player" clientIdentifier="1751878c3c30cc7d-com-plexapp-android" createdAt="1447295205" lastSeenAt="1466709358" provides="player,controller" owned="1" publicAddressMatches="1" presence="0"> <Connection protocol="http" address="192.168.0.100" port="32500" uri="http://192.168.0.100:32500" local="1"/> </Device> <Device name="My Nexus 6" product="Plex for Android" productVersion="4.26.2.654" platform="Android" platformVersion="6.0.1" device="Nexus 6" clientIdentifier="5e5d4de346a99b5f-com-plexapp-android" createdAt="1457319227" lastSeenAt="1466767180" provides="player,controller,sync-target" owned="1" publicAddressMatches="1" presence="0"> <Connection protocol="http" address="192.168.0.104" port="32500" uri="http://192.168.0.104:32500" local="1"/> </Device> <Device name="My LG-V700" product="Plex for Android" productVersion="4.26.2.654" platform="Android" platformVersion="5.0.2" device="LG-V700" clientIdentifier="5cc9a48bb246faad-com-plexapp-android" createdAt="1463429770" lastSeenAt="1466601146" provides="player,controller,sync-target" owned="1" publicAddressMatches="1" presence="0"> <Connection protocol="http" address="192.168.0.105" port="32500" uri="http://192.168.0.105:32500" local="1"/> </Device> </MediaContainer>
sa2000
June 24, 2016, 2:25pm
6
Thank you - can you tell me time the live server was upgraded to 1.0.0 and what the previous version was ?
Also what is the time zone for the server ?
I need time difference with UTC time to compare with pkex.tv logs
dakth
June 24, 2016, 3:16pm
7
Honestly, no. I haven’t the slightest clue. I have it set to automatically upgrade. If I had to hazard a guess I’d say somewhere around 3-4am, and I’m unsure of the previous version. The time zone is CST.