Gracenote Guide - UK Freeview C4HD programs not showing

General Discussions Plex Features
1

When I try to record any show on Channel 4, it only finds the SD content, not the HD content. Channel 4 SD is on 4, Channel 4 HD on 104 (and shown as such in my DVR configuration).

Presumably the Gracenote guide simply has C4HD empty …

I’m configured to use the Freeview channel mappings, post code LU6.

2

I have disabled the standard definition channels and only use 104, it is set to use guide data for C4HD and I am seeing guide data without any issues.

Not much help, bought thought I’d let you know there is guide data for C4HD

Alan

3

@emacholden said:
I have disabled the standard definition channels and only use 104, it is set to use guide data for C4HD and I am seeing guide data without any issues.

Not much help, bought thought I’d let you know there is guide data for C4HD

Alan

How’d you disable the SD channels?

4

Yep, works for me. In the DVR you go to channels and untick (in this case) number 4. The DVR then can’t find the SD Channel 4.

Oddly, although the scheduled recordings now correctly show that they’ll record on C4HD on 104, some (but not all) still show they expect SD. Weird.