Hello, I am back my ISP installed me a new public IP and I tried to enable remote access on Plex, but I still get the message, that it’s not available from outside my network…
Silly question, do you have access to the modem/router of your ISP ? Because off course you probably have to “open” (=portmapping) the gate yourself here.
Can you place this ISP device in some “DMZ” mode where it pushes all traffic hitting your own public IP to the next hop (=your TP-Link)
Also on the TP-LINK you’ll have to create a port-mapping on port 32400 effectively pointing to the IP of your NAS on which Plex is running.
https://www.cfos.de/en-us/cfos-personal-net/port-forwarding/tp-link-ac750-archer-c20i.htm
** Or did your TP-LINK now got a real public IP-address on its “WAN” interface ? See a couple of postings back where you pasted some screen showing 192.x.x.x on the WAN-side of TP-LINK ? Is this different now ?
Have you setup Port Forwarding on your router so that the public IPs will route the request to plex on your private IP? The private port (192.168.x.x) is always 32400 but the public one (185.242.x.x) could be anything and is dependant on the port you setup on your router for Port Forwarding. You can use 32400 if you want.
Once done you can check by going to https://www.canyouseeme.org and entering your public IP and Port. If you get success then that is good. If not then something is not setup right.
Assuming above is successfully, then next within plex you need to select the manually specific public port (in the screenshot you posted above) and enter the port you use for the forwarding.
Once done select retry and see if its working.
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