H4 Codec Error Tidal Music

Hi
Ok, so, this tidal thing, that I am paying extra for, doesnt seem to work properly

It seems to de-link constantly, then, today, wont play anything at all. I get “H4 Codec error”, it “was” ok and would play

For reference, latest build, and this is on the web interface of the PC that plex is installed in

That error typically means you are using Tidal on more than 1 device at a time.

Thanks, strange as I am not. Also, not sure if you know this one, If I log in to tidal itself, it keeps asking me about buying a subscription, yet, I thought that was part of the plex deal? According to tidal, I have no paid subscription so cant use it

Tidal does not come included with having a Plex Pass. It is a separate subscription. Reviewing your account, I see that you did have a Tidal subscription through Plex before, but that Tidal subscription expired on May 26th. You still have a Plex Pass subscription, but not the Tidal one, that’s why it doesn’t work anymore for you. That H4 error could also occur if you try playing back Tidal content with an expired subscription.

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