Please forgive me if this is in the wrong category. I am new to Plex and was setting the DVR function up in the UK with a Hauppage Duel HD tuner. All works really well (Goes off and finds channels from my local transmission station) until Plex needs my post code to find the most appropriate EPG. …

Thanks everyone for the update. The response has been overwhelming. Awesome team effort :+1:

Is this normal in this context that I can’t tune channel (error 5000) and that I can’t load channel mapping ? [image] [image]

[image] SebNYD: Is this normal in this context that I can’t tune channel (error 5000) and that I can’t load channel mapping ? The problem should only be impacting: DVR Setup and EPG refreshes If it is affecting existing channels and live tv then would like to see logs and what was being tune…

Same probs here… [image] Plex aren’t currently reporting any probs though… [image] Fingers crossed it gets fixed soon!

Thanks, I’ve sent you my logs by PM.

I have deleted my PM, everything seems to be back to normal now. Thanks for the support !

Ingestion job completed and cache should be clear now

Just wanted to give thanks for rectifying the problem. As an engineer I am well aware that many raise issues but but only few give thanks when they are rectified. So once again, my sincerest thanks :blush::+1:

If i am using a link from my IPTV provider for the EPG, does that just identify the channels or does that replace the PLEX EPG program guide? I am having similar issues but not sure where the fail is…

Has anyone found that the EPG isn't loading which impedes DVR setup?

Live TV & DVR

sa2000 July 13, 2020, 4:29pm 22

I think the best is to report it to your xmltv provider. We had other examples of xmltv where season and episode info was missing

eg XMLTV format to be used in Plex

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Has anyone found that the EPG isn't loading which impedes DVR setup?

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