Has anyone had success configuring Sophos XG to allow Plex Remote Access

Server Version#: 1.15.4.993
Player Version#:N/A

Hello all,

Has anyone had success configuring Sophos XG to allow Plex remote access?

Here’s some details.

Running Sophos XG version SFOS 17.5.5 MR-5

I’ve configured an interface just for Plex along with it’s own DHCP server.

Plex server is running on on a Microsoft Server 2019 Hyper-V VM

I’ve created a virtual switch to an external network and my plex vm is the only one using the switch.

SR-IOV is enabled.

The Plex VM has access to the internet.

Here’s the plex network rule that I have setup.

I also created a business application rul to forward port 32400.

When I attempt to enable Plex remote access, it first says “Fully accessible outside your network”… then about 4 to 5 seconds later it says “Not available outside your network”.

4-5 seconds later it changes to “Not available outside your network”.

I’ve checked the application logs…

Any assistance would be greatly appreciated.

I’ve also asked for assistance on the Sophos community. You may view the post here.
https://community.sophos.com/products/xg-firewall/f/firewall-and-policies/112613/has-anyone-had-success-configuring-sophos-xg-to-allow-plex-remote-access

Thank you…

A user on the Sophos community assisted me and we determined I had the business rule configured incorrectly.

Here’s the correct configuration.

This topic was automatically closed after 90 days. New replies are no longer allowed.