Has scanning for Local Media/Credits Listing been fixed?

Please read my last post again.

The Plex data folder is not the location where your media files are stored.

Mine is running on my C Drive connected to a SSD. That is where the APP data for plex is stored. I don’t have a NVMe, but I will soon. I am fixing to build another PC.

At a high level, my environment is the following:

  1. fedora 40 workstation running plex media server all installed on a nvme drive which never goes asleep
  2. WD My Cloud EX4100 NAS running 4 drives setup a JBOD with deep sleep enabled - all my media is on these drives
  3. the NAS is mounted via samba onto my fedora workstation running plex

My experience is that plex works perfectly fine access media and waking drives up when it needs access to something. However, discover credits seems to have a very low timeout and anything more then 2-3 seconds causes local Films & Programmes in Media Libraries credits to fail back to their online cloud solution showing Known for only.

BTW
 before someones comments on the JBOD, I have a separate NAS (slower) with a RAID setup on it for backups which is why I use JBOD with plex media.

I’d also guess that if plex itself was installed on my NAS that this problem would not happen. I’d guess plex would wake up the NAS when I initially would access it and by the time that happened and I’d access credits they’d all be awake. Anyhow, I’d never run plex directly on a NAS, they are just not good for that use case. I prefer to use them for what they were designed for, file storage -)

If for some reason a lookup on the actual location of the video file is happening, observing the following can speed these up:

  • always point plex libraries to folders, never “naked” drive letters (or network file shares)
  • store each movie in its own subfolder

That seems like a much better setup. All I have is like 20 hard drives Plugged In Via USB and like 7 HDD’s that are internals, with seperate controllers so I am not taxing bandwidth. I think 7 or so are connected to one controller hub. But I run everything directly from my Desktop Computer, I don’t have a NAS. I was considering the Option of a NAS but they are quite expensive and for my library capacity, it might cost me around $700-800 for a good decent one.

What are the benifits with using Fedora 40 workstation and cloud system Vs. just running themn directly from a computer system.

Are you saying you should not use plex with a network file share like like samba ? All my drives are directly mounted via a network share.

Yeap, 100% agree with that. Its exactly how my libraries are setup.

Of course, yeah I learned that from experience. I do have some files that are loose, not ALL of them are in their own movie folders, but they are grouped and catogorized into a directory. for example this is all contained in Movie Database > 1990’s > 1993

PlexMedia_MovArchive

Instead of a NAS, you can look at a DAS. They should be a bit less expensive.

Unless you are willing to dive into LINUX, I would not recommend using that.
Even if it’s mainly hidden behind a pretty user interface, like on some Linux distributions or NAS operating systems like TrueNAS etc.

Nope, your way is perfectly fine. This was mainly directed at OP who appears to use Windows.

Okay, thanks. Again, not to confuse things. Discover credits is the ONLY time I run into this timeout problem. I have no problems with anything else and has always felt like the timeout is too aggressive to fail back to the plex cloud Known for.

Anyhow, thanks as always for the interactions.

You create a separate library for each year?!!!

Small niggle: Plex does only ignore things inbetween the first pair of square brackets.
For improved matching accuracy, you should put all the extraneous data (i.e. everything that is not title and release year) inbetween one and the same pair of [brackets].

Yes I do, its far far easier to navigate my movies and stuff that way. Also in years past, Plex did not have the capabilities of “filters” which made it very difficult to sort things by different catigories such as release date, date added, ect but obvously now the system has that feature which has been a god send for the platform. Some of my libraries are very old though.

Is windows not the best method for Plex Media server?

Yes, from an OS perspective windows is perfect for plex, especially if that is what you are familiar with. I’m a complete linux fanboy and haven’t used windows since around the Win 95/98 days :slight_smile:

I just noticed that my Internal SSD on my win10 host machine which has my PlexAPPdata was set to sleep after 30 min. So I selected that to Never in the Advanced Power settings. Hopefully this might fix my problem with Credits listings now?

I am going to try and update again, but every time I do this, it actually removes alot of my meta data for some reason. So is there anything I should know before updating my plex media, anything I should back up.

Here are all my following Settings:






Some of the refresh Local Media and Update Libraries I have turned to off, because it changes my meta data. So I generally keep my System on low maintenance and just do most of the clean up my self manually.

  • “Update all libraries” mean to scan these libraries. Unless you have added or removed items, there is generally no need to do that.
  • “Refresh local metadata” is only necessary if you modified your media files or added/removed external subtitles
  • “Refresh library metedata” should not be necessary if you are satisfied with the current metadata. There is on exception to this: if this is a library which was originally created using the legacy agents. Until metadata of all items are refreshed, the conversion to the modern agent is not complete, and you won’t be able to sue the modern features of that agent.

What exactly changed when you tried an update in the past?

  1. Was it the poster changed or vanished?
  2. Was it other metadata?
  3. Were the metadata completely missing afterwards?

Just the metadata entirely usually when I downgraded to an older version. Sometimes I have alot of cover data modified with out my input.

Aren’t we talking about upgrading, not downgrading?
Was this perhaps an artificial “movie”, which was created by sticking all episodes of a mini series together? If so, this kind of movie has been removed from the metadata websites in recent years. If you now try to match it or refresh its metadata, you get nothing. The only way to get metadata is to restore it into its original form, as a mini series, in a plex library for tv shows.

I hope you did not use the “upload” method in the web app?
Custom posters should always be stored beside the video file, suitably named.

Actually both, but I think full film metadata reverts back to an “unmatched” file which of course means it doesn’t pull any data but when you have 200 files that are affected like that, it sucks because I have to go in fix them all manually. This only happened when I downgraded to this old version. The scanner that is being used currently is “Plex Movie” and “Plex Tv Series”. I don’t believe they are the old legacy scanners.

Cover data changing has been an issue for a while and i just kind of gave up on trying to fix them. But alot of my covers will changed to some of the very generic fanbase covers instead of ones originally created by the artists. I can go in and manually switch the covers, but it doesn’t display the change in affect on my PS5.