I have a hauppauge card in my PC (PCIe), and when I go to set up the DVR, it still looks for something that’s on the network, PCIe isn’t on the network, it’s installed hardware. I love the new feature of liveTV and hauppauge cards are now supported. Has anyone else run into this? I have updated to the latest server edition. I’m just confused why its still looking for a network device and no option for local.
Yes, same here. I’ve posted in 2 other threads about it. I suppose we both feel better we aren’t the only ones encountering this problem.
I saw after I post, there are a lot of us out there… I think it’s going to kick ass once it’s set up correctly. I just wished it was a lot better since it’s a paid service we are getting.
Which model do you have @bizkit5? If it’s a quadhd (the only PCI one we support currently) please post Plex Media Server and Plex Tuner Service logs.
I am having the same issue. I just bought the Hauppauge WinTV-quadHD (In device manager… Model 1651xx-1, Dual ATSC/QAM, IR and Model 1651xx-2, Dual ATSC/QAM shows up). I click on DVR setup in the plex settings and all it does is spin and spin and never detects the card, yet it does show up in device manager.
attached media server log zip
@willetjn, I have taken a look at your logs and can see the issue. There are multiple QuadHD models and it looks like yours’ is one that requires a change on our side to fix. Good news is that this should be in the next PMS release later this month.
@keithah Members, Plex Employee, Plex Pass, Plex Ninja, KodiDev Ah, that explains, I have a PCIe card, single tuner from almost 10 years ago… :neutral: I was hopeful!! But hey I was thinking about upgrading to an HD HomeRun or the Hauppauge quad. Thanks!!!