Upgraded my home router and ended up having to change the IP address of my Synology. Followed this tutorial: Why am I locked out of Server Settings and how do I get in? | Plex Support - to reset and now and having to “claim” access to my server again. I’m able to run the server on my synology, but when i got to {local_ip_address}:32400 , it loads fine, and I go to “Claim” with my logged in account - the server is not able to claim, it just hangs, and it looks like 500 response in the backgroudn when I inspect web logs.
Server Version#: 1.25.1.5286
Player Version#:
Dec 07, 2021 22:06:04.827 [0x7f00ee2d1b38] DEBUG - Request: [192.168.4.20:65275 (Subnet)] POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxU59Jja (4 live) GZIP Token ()
Dec 07, 2021 22:06:04.828 [0x7f00ee2d1b38] DEBUG - HTTP requesting POST https://plex.tv/api/claim/exchange?token=xxxxxxxxxxxxxxxxxxxxU59Jja
Dec 07, 2021 22:06:09.768 [0x7f00ee06fb38] DEBUG - Completed: [192.168.4.20:64603] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) GZIP 20000ms 5 bytes (pipelined: 12)
Dec 07, 2021 22:06:09.792 [0x7f00ee3c6b38] DEBUG - Request: [192.168.4.20:64603 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) GZIP Token ()
Dec 07, 2021 22:06:09.792 [0x7f00ee3c6b38] DEBUG - Content-Length is -1 (of total: -1).
Dec 07, 2021 22:06:09.833 [0x7f00ee2d1b38] ERROR - Error issuing curl_easy_perform(handle): 6
Dec 07, 2021 22:06:09.833 [0x7f00ee2d1b38] WARN - HTTP error requesting POST https://plex.tv/api/claim/exchange?token=xxxxxxxxxxxxxxxxxxxxU59Jja (6, Couldn't resolve host name) (Could not resolve host: plex.tv)
Dec 07, 2021 22:06:09.833 [0x7f00ee2d1b38] DEBUG - MyPlex: Did token exchange for claim (returnCode: -6)
Dec 07, 2021 22:06:09.834 [0x7f00ee2d1b38] DEBUG - MyPlex: Got a token poked, let's act on it.
Dec 07, 2021 22:06:09.835 [0x7f00ee2d1b38] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=
Dec 07, 2021 22:06:14.841 [0x7f00ee2d1b38] ERROR - Error issuing curl_easy_perform(handle): 6
Dec 07, 2021 22:06:14.841 [0x7f00ee2d1b38] WARN - HTTP error requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxe host name) (Could not resolve host: plex.tv)
Dec 07, 2021 22:06:14.841 [0x7f00ee2d1b38] DEBUG - [Analytics] Using cached data for privacy preferences
Dec 07, 2021 22:06:14.842 [0x7f00ee2d1b38] DEBUG - HTTP requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=
Dec 07, 2021 22:06:19.848 [0x7f00ee2d1b38] ERROR - Error issuing curl_easy_perform(handle): 6
Dec 07, 2021 22:06:19.848 [0x7f00ee2d1b38] WARN - HTTP error requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxe host name) (Could not resolve host: plex.tv)
Dec 07, 2021 22:06:19.848 [0x7f00ee2d1b38] DEBUG - [AutoUpdateRequestHandler] Using cached data for update channels
Dec 07, 2021 22:06:19.848 [0x7f00ee2d1b38] DEBUG - HTTP requesting GET https://plex.tv/api/v2/features?X-Plex-Token=
Dec 07, 2021 22:06:24.853 [0x7f00ee2d1b38] ERROR - Error issuing curl_easy_perform(handle): 6
Dec 07, 2021 22:06:24.853 [0x7f00ee2d1b38] WARN - HTTP error requesting GET https://plex.tv/api/v2/features?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxe host name) (Could not resolve host: plex.tv)
Dec 07, 2021 22:06:24.853 [0x7f00ee2d1b38] WARN - FeatureManager: Couldn't get features. Trying again soon.
Dec 07, 2021 22:06:24.853 [0x7f00ee2d1b38] DEBUG - Sync: onMyPlexSignOut
Dec 07, 2021 22:06:24.854 [0x7f00ee092b38] DEBUG - Completed: [192.168.4.20:65275] 500 POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxU59Jja (4 live) GZIP 20026ms 522 bytes (pipelined: 1)
Dec 07, 2021 22:06:29.793 [0x7f00ee06fb38] DEBUG - Completed: [192.168.4.20:64603] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) GZIP 20001ms 5 bytes (pipelined: 13)
Dec 07, 2021 22:06:29.816 [0x7f00ee2d1b38] DEBUG - Request: [192.168.4.20:64603 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) GZIP Token ()
Dec 07, 2021 22:06:29.816 [0x7f00ee2d1b38] DEBUG - Content-Length is -1 (of total: -1).
Dec 07, 2021 22:06:29.859 [0x7f00ee0e9b38] ERROR - [MediaProviderManager] Error issuing curl_easy_perform(handle): 6
Dec 07, 2021 22:06:29.859 [0x7f00ee0e9b38] DEBUG - [MediaProviderManager] we had 0 cloud providers online, we now have 0
