Hdhomerun device can discover channels, but can't tune only in plex

Server Version#: 1.26.2.5797
Player Version#: 4.76.1
Tuner Make/Model: HDHomeRun HDHR-TECH-US
Guide/Lineup name:
Using XMLTV?:
Channel number/Name: any channel discovered

I have tried starting the playback on chrome web app, windows 10 desktop app, and iphone with the same result. It always says “Playback Error: Could not tune channel. Please check your tuner or antenna.” I tried using the hdhomerun app and VLC on the same devices mentioned above and all work. The plex server and the hdhomerun are on the same subnet. Below is pulled from the last plex tuner service.log:

May 26, 2022 03:06:03.141 [0x7f956a819b38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:03.155 [0x7f956a309b38] INFO - [I] web_service_t::process_start_channel (device dvb#hdhr#1#268502292, channel triplet://0:1001:5)
May 26, 2022 03:06:04.020 [0x7f956a309b38] INFO - [I] web_service_t::process_start_channel. Trying start channel triplet://0:1001:5 on device dvb#hdhr#1#268502292 (idx 0 out of 1 available)
May 26, 2022 03:06:04.020 [0x7f956a309b38] INFO - [I] device_manager_t::add_streamer. Channel triplet://0:1001:5, device dvb#hdhr#1#268502292, streamer id d669c8bd-0f4c-4a6d-9ae9-ed109460c2e5
May 26, 2022 03:06:04.020 [0x7f956a309b38] INFO - [I] device_reactor_t::create_device dvb#hdhr#1#268502292
May 26, 2022 03:06:04.020 [0x7f956a309b38] INFO - [I] device_manager_t::add_streamer. Adding new streamer container for channel triplet://0:1001:5 on device device dvb#hdhr#1#268502292.
May 26, 2022 03:06:04.022 [0x7f956a309b38] INFO - [I] transponder_streamer::start_idle_timer
May 26, 2022 03:06:04.023 [0x7f956a309b38] INFO - [I] tvs_program_streamer::tvs_program_streamer. Select program for nid 0, tid 1001, sid 5
May 26, 2022 03:06:04.023 [0x7f95692adb38] INFO - [I] streamer_container_t::control_thread. Added streamer d669c8bd-0f4c-4a6d-9ae9-ed109460c2e5
May 26, 2022 03:06:04.023 [0x7f95692adb38] INFO - [I] streamer_container_t::control_thread. First streamer was added. Start program streamer
May 26, 2022 03:06:04.023 [0x7f95692adb38] INFO - [I] dvb_program_streamer_t::start. Starting program streamer for channel triplet://0:1001:5
May 26, 2022 03:06:04.023 [0x7f95692adb38] INFO - [I] transponder_streamer::start_channel. Start request for channel triplet://0:1001:5
May 26, 2022 03:06:04.023 [0x7f95692adb38] INFO - [I] transponder_streamer::stop_idle_timer
May 26, 2022 03:06:04.073 [0x7f95693bab38] INFO - [I] hdhr_tuner_t::StartDevice. Starting device 268502292, frontend 1
May 26, 2022 03:06:04.073 [0x7f95693bab38] INFO - [I] CTVSStreamSource::TuneTransponder. Transponder tuning request: diseqc 0, freq 33, modulation 0, polarization 0, symbol rate 0, LOF 0, LNB selection signal 0, FEC 0
May 26, 2022 03:06:04.073 [0x7f95693bab38] INFO - [I] HDHR get_tuning_string: 8vsb:587028615
May 26, 2022 03:06:04.595 [0x7f95693bab38] INFO - [I] hdhr_tuner_t::SetTuner. wait_for_lock status: 0, 0
May 26, 2022 03:06:04.713 [0x7f95692adb38] INFO - [I] transponder_streamer::tune_transponder_impl. Signal stats: 33, 0, 0
May 26, 2022 03:06:04.713 [0x7f956a309b38] INFO - [I] web_service_t::process_start_channel. Successfully started channel triplet://0:1001:5 on device dvb#hdhr#1#268502292
May 26, 2022 03:06:04.713 [0x7f9568ad6b38] INFO - [I] tvs_program_streamer::tuning_thread. Starting tuning thread for program triplet://0:1001:5
May 26, 2022 03:06:04.713 [0x7f9568ad6b38] INFO - [I] tvs_program_streamer::SetPATScanState. Waiting for PAT…
May 26, 2022 03:06:04.719 [0x7f95699c4b38] INFO - [I] http_streamer_t::send_thread_func: adding http client
May 26, 2022 03:06:04.763 [0x7f95693bab38] INFO - [I] CTVSStreamSource::AddPID. Requesting PID 0, client triplet://0:1001:5
May 26, 2022 03:06:04.763 [0x7f95693bab38] INFO - [I] HDHR add_pid. Adding pid 0
May 26, 2022 03:06:04.814 [0x7f95693bab38] INFO - [I] CTVSStreamSource::AddPID. Requesting PID 1, client triplet://0:1001:5
May 26, 2022 03:06:04.814 [0x7f95693bab38] INFO - [I] HDHR add_pid. Adding pid 1
May 26, 2022 03:06:06.583 [0x7f956a50fb38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:10.025 [0x7f956a40cb38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:13.466 [0x7f956a716b38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:16.908 [0x7f956a612b38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:20.348 [0x7f956a309b38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:23.789 [0x7f956a91cb38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:27.230 [0x7f956a612b38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:28.147 [0x7f956a309b38] WARN - [E] http_streamer_t::handle_read: read_error: End of file (2)
May 26, 2022 03:06:28.147 [0x7f956a40cb38] WARN - [E] http_streamer_t: http write error
May 26, 2022 03:06:28.147 [0x7f95699c4b38] INFO - [I] http_streamer_t::send_thread_func: removing http client
May 26, 2022 03:06:28.147 [0x7f95699c4b38] INFO - [I] http_streamer_t::send_thread_func: all clients are deleted. Setting exit flag
May 26, 2022 03:06:28.148 [0x7f95692adb38] INFO - [I] streamer_container_t::control_thread. Removed disconnected streamer d669c8bd-0f4c-4a6d-9ae9-ed109460c2e5
May 26, 2022 03:06:28.149 [0x7f95692adb38] INFO - [I] streamer_container_t::delete_streamer. Last streamer was deleted. Stop program streamer
May 26, 2022 03:06:28.149 [0x7f95692adb38] INFO - [I] dvb_program_streamer_t::stop. Stoping program streamer for channel triplet://0:1001:5
May 26, 2022 03:06:28.149 [0x7f95692adb38] INFO - [I] transponder_streamer::stop_channel. Stop request for channel triplet://0:1001:5
May 26, 2022 03:06:28.162 [0x7f956a91cb38] INFO - [I] web_service_t::process_device_status
May 26, 2022 03:06:28.175 [0x7f9568ad6b38] INFO - [I] tvs_program_streamer::tuning_thread. Finished tuning thread for program triplet://0:1001:5
May 26, 2022 03:06:28.225 [0x7f95693bab38] INFO - [I] CTVSStreamSource::RemoveAllPids. Removing PIDs for client triplet://0:1001:5
May 26, 2022 03:06:28.225 [0x7f95693bab38] INFO - [I] HDHR delete_pid. Deleting pid 0
May 26, 2022 03:06:28.226 [0x7f95693bab38] INFO - [I] HDHR delete_pid. Deleting pid 1
May 26, 2022 03:06:28.227 [0x7f95692adb38] INFO - [I] transponder_streamer::start_idle_timer
May 26, 2022 03:06:30.699 [0x7f956aa65b38] INFO - [I] device_manager_t::idle_timer_func. Stream container for channel triplet://0:1001:5 on device dvb#hdhr#1#268502292 is idle. Deleting it.
May 26, 2022 03:06:33.024 [0x7f95698c1b38] INFO - [I] Stopping graph
May 26, 2022 03:06:33.721 [0x7f956aa65b38] INFO - [I] device_manager_t::idle_timer_func. Device dvb#hdhr#1#268502292 is idle. Unloading it.
May 26, 2022 03:06:33.721 [0x7f956aa65b38] INFO - [I] transponder_streamer::stop_idle_timer
May 26, 2022 03:06:33.721 [0x7f956aa65b38] INFO - [I] CTVSStreamSource::Term. Waiting for streaming thread to stop
May 26, 2022 03:06:33.722 [0x7f956aa65b38] INFO - [I] CTVSStreamSource::Term. Streaming is stopped
May 26, 2022 03:06:33.722 [0x7f956aa65b38] INFO - [I] CTVSStreamSource::Term. Stream source is stopped
May 26, 2022 03:06:34.070 [0x7f95698c1b38] INFO - [I] transponder_streamer::idle_thread_func finished

Any guidance would be appreciated.

I’m going to need to show to other folks but likely will need all he server logs rather than just that bit. If you can message the whole zip file to me right after reproducing again it would be appreciated

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