HdHomeRun dissiperd and can not re add it

[Jbrow318]

Continuing the discussion from HDHomerun wont connect to Plex anymore:

Server Version#: 1.25.4.5487
Player Version#:
Tuner Make/Model: HdHomeRun Prime
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:

Same issue happened on other server and had to delete all of app data to fix and reset up the server… I don’t want to have to do the same thing to fix this server it is a ton of work and you loose all of your progress on played and un played content. Tried this KB HDHomerun wont connect to Plex anymore and did not work.

[dane22]

Try and setup HDHomerun again, and when failed, upload a zip with PMS logs

[Jbrow318]

Plex Media Server.zip (43.8 KB)
It does not give an error it just spins and if I try to put in the IP manually it goes back to the spinning wheel screen.

[dane22]

Huh…From you logs:

Feb 18, 2021 17:17:39.685 [12020] INFO - Plex Media Server v1.21.2.3901-3491b3b47 - Microsoft PC x64 - build: windows-x86_64 windows - GMT -07:00

Very old, both the date as well as the version

[Jbrow318]

I noticed that as well. This is the path I grabbed the logs form %LOCALAPPDATA%\Plex Media Server\Logs. Is there a way to force it to create fresh logs?

[dane22]

Does this registry key exsist?

HKEY_CURRENT_USER\SOFTWARE\Plex, Inc.\Plex Media Server\LocalAppDataPath

And if so, what’s it’s value?

[Jbrow318]

I was looking at the wrong user here is the correct logs
Plex Media Server Logs_2022-02-03_07-49-36.zip (1.6 MB)

[dane22]

First of all, from your log:

Error parsing allowedNetworks '10.0.0.1 255.2552.255.0': Invalid Netmask 255.2552.255.0

If you want to allow the host on 10.0.0.1then enter: 10.0.0.1/255.255.255.255

Secondly, and worse, you have a broken database!

Feb 03, 2022 07:38:04.903 [2804] INFO - SQLITE3:0x912be90, 283, recovered 935 frames from WAL file C:\Users\2012R2\AppData\Local\Plex Media Server\Plug-in Support\Databases\com.plexapp.plugins.library.db-wal
Feb 03, 2022 07:38:04.903 [2804] ERROR - SQLITE3:0x912be90, 11, database corruption at line 67183 of [1b256d97b5]
Feb 03, 2022 07:38:04.903 [2804] ERROR - SQLITE3:0x912be90, 11, statement aborts at 10: [] database disk image is malformed
Feb 03, 2022 07:38:04.903 [2804] ERROR - SQLITE3:0x912be90, 11, database disk image is malformed in "PRAGMA cache_size=2000"

And lastly, you have an issue accessing a remote share

Feb 03, 2022 07:38:43.803 [3064] ERROR - Couldn't check for the existence of file "\\familyroom\C$\Users\jeremy.brown\AppData\Local\Plex\Plex Media Server\Sync\.grab": boost::filesystem::status: The user name or password is incorrect: "\\familyroom\C$\Users\jeremy.brown\AppData\Local\Plex\Plex Media Server\Sync\.grab"

[Jbrow318]

Thanks for this info but how do I fix reconnect the HDhomeRun?

[dane22]

Heh, forgot the link to DB Repair, sorry

Ref: Repair a Corrupted Database | Plex Support

[Jbrow318]

Plex Media Server Logs_2022-02-08_16-39-03.zip (4.9 MB)
I did what it said and still can not add live tv

[dane22]

Your database is sadly still not working

From your log:

Feb 08, 2022 16:36:38.094 [5824] ERROR - SQLITE3:0xe865e121, 11, database disk image is malformed in "PRAGMA cache_size=2000"

You are welcome to DM me your database, and I’ll take a look
See: Troubleshooting | Plex Support on how to download it

[dane22]

Okay, I’ve DM’ed you a download link for a fixed database

You should now do this:

Shut down PMS
Go to the directory named C:\Users\YOUR_USER_NAME\AppData\Local\Plex Media Server\Plug-in Support\Databases

In there, make a new directory named DBBak
move the following files into DBBak if they exists

• com.plexapp.plugins.library.db
• com.plexapp.plugins.library.db-shm
• com.plexapp.plugins.library.db-wal

Also move all files starting with tv.plex.providers.epg into DBBak

Then copy the com.plexapp.plugins.library.db you got from me into
the directory C:\Users\YOUR_USER_NAME\AppData\Local\Plex Media Server\Plug-in Support\Databases`

Then start Plex again, wait 5 min, and check if you now can add a DVR

[Jbrow318]

That resolved the issue thanks