I have Plex running on a Win 10 server. It’s an older AMD processor, 3.X gHz, 8GB RAM. It seems to be enough according to Plex “minimum” specs. Not sure. There is nothing else running on this server.
I have an HDHomeRun Prime, plugged directly into router with my Xfinity cable card plugged in setup and working. I guess. I have a FireTV box on the TV. It kinda works sometimes. It seems to crash CONSTANTLY if you try to tune a channel and you get “An error has occurred, try again later”. If you ever get this, then ZERO channels will tune from that point on. You can’t even go back to the last channel you had tuned. Nothing will tune in again after the error. The only solution is go to the server, close and re-open Plex.
Is this just how Plex is right now or have done something wrong? Is my server too weak? I have no idea what to do. This is literally unusable right now
If you restart the server can you tune a Live channel?
This happens to me every few days and I have to restart my NAS (QNAP TS-251+) to get any Live TV functional again. It’s annoying but I never get a response (if I get any) that seems like anyone cares what issue I am trying to get resolved.
So I just gave up and hope someone else reports it.
@mdeibert said:
This network is “wired” using TP-Link PowerLine. So no wifi from Plex server to clients.
By the way it’s not the server to client connection causing this. It’s something in PMS transcoding locking up… You should still be able to play recorded content AND the server will still record scheduled programs. The only thing that doesn’t work is launching a Live session.
@kd6icz said:
If you restart the server can you tune a Live channel?
This happens to me every few days and I have to restart my NAS (QNAP TS-251+) to get any Live TV functional again. It’s annoying but I never get a response (if I get any) that seems like anyone cares what issue I am trying to get resolved.
So I just gave up and hope someone else reports it.
Do you really have to restart the NAS?
It doesn’t work if you restart the PMS on the NAS. Stop and restart the service,…?
There is another thread somewhere here that I was reading on the same problem. There were like 20ish posts from separate users describing the error, including me.
Really sucks when you have people over for the holiday and the TV quits working correctly.
And then try to explain to them that this is better, cutting the cord, with an outside TV antenna on the roof…
I use a Synology NAS, an XPEnology NAS (DIY) and Server. I don’t usually run into tuning problems on the Plex clients but it does happen from time to time. On the PMS, I sometimes see an error when trying to tune in a channel. This seems to be caused by Plex thinking all the tuners in the HDHomeRun Prime are in use when in fact they are not. Sometimes an option to choose which tuner (that is falsely in use) should be used to resolve the conflict but this isn’t always given as an option.
Toggling the service off and on usually fixes it.
Sometimes when things go wrong I notice the service just stopped on its own and I have to manually restart it.
Sometimes the service is running fine by all accounts but PMS is unresponsive. In such cases I should check the logs but generally I have never really found anything or possibly just didn’t understand what I was looking at. In such cases I reboot the NAS which is something I try to avoid in general but If I have no other solution then I have to do it. Typically before a reboot I look at the uptime of the NAS and I usually get about ~3 week to~4 weeks uptime between reboots but sometimes its as low as ~2 weeks.
Sometimes I can avoid a reboot by upgrading to the latest version of PMS. I try to keep up to date on PMS updates but if things are going well I also try not to rock the boat and thus just let it be.
