HELP: Changed password, now the server doesn't work

Plex Media Server Desktops & Laptops
1

Server Version#:latest, can’t access server to tell exactly
Player Version#:

So I’m away from my server and since I have a lot of free time I decided to change the password and now when I select the user, nothing happens. The server is inaccessible.

As always, I see that this is not a new problem for Plex… How is it ok not to fix such a simple problem over at least 2 year period??

What do I do now? I have SSH access to my Ubuntu server if that helps.

2

Try this:
https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

3

Thanks, but " You first need to launch the local version of Plex Web App"

How can I access local web app? I only have ssh access and I’m far away from the server.

4

See: https://support.plex.tv/articles/200288666-opening-plex-web-app/

Section On a Different Network

5

Thanks, well I managed to connect to my local network via SOCKS, but when I try to access http://myserverip:32400 all I get is a page with lots of parameters and this message above:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

What is the problem?

6

Try going to:

http://myserverip:32400/web/index.html

2 Likes
7

Thank you, that worked!

8

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.