Hello I am stuck dead in the water. I have a new system - Centos 8 - install was easy and flawless. I have my original system that was on windows. I have that Windows machine shut down. I login to my nix server and I cannot for the life of me figure out how to configure the system. It is as if it is reading the information from the old system? The instructions out there seem incomplete or maybe plex just doesn’t have this scenario happen too often. My question(s) are these:
- what is the right procedure for firing up a new server? - I dont care about all the settings and such I can recreate them in a matter of mins. - all my meta is stored with the actual media
- How can I get the server to add ? This is infuriating and I just need some advice…
Thanks in advance!
Moving from Windows -> Linux?
What did you bring over ?
Where is the server ? Same host, LAN, Remote?
@ChuckPa thanks for the reply.
Didnt bring anything over. Libraries are on a NAS so I was going to “start fresh”
Turned off old env fired up this one but cannot for the life of me get it to recognize a new server… seems odd t
All same subnet … the ip address of the new server moved from xxx.xxx.xxx.101 to xxx.xxx.xxx.103
I can redo the new instance but its odd that it wont recognize this new server. seems there should be a process… but all the ones I found with the google are pretty much one offs…
One thing which will drive Plex/Web nuts is if the servers have the same name.
It’ll also frustrate you to see the same name listed twice. Plex.tv uses unique ID numbers to keep them separate and so does Plex/Web but we can’t tell which is which easily.
What is your skill / mastery level with Linux?
If this is your first experience, I’m going to strongly suggest you go back to Windows.
Linux is tough to learn. PMS on Linux expects a degree of mastery already exists and we can help with PMS on Linux but we aren’t equipped, have time, nor is it in scope to teach linux.
Regarding LAN IP ranges. RFC-1918 compliant? (192.168.x.x, 172.16.x.x-172.31.x.x, 10.x.x.x) ?
Chuck I used to be a Linux admin so all good on that front, thanks for asking though. I never even setup the new server, it was very odd it almost assumed that I was the same server merely by logging in… I did have the original(window) server up at the time. I am running vsphere(4 esxi hosts in house) so I am going to pooch the linux install and recreate it from dead scratch while the windows box is off,… that is all I can think of… its very strange that it still thinks that the original server is still up when its not … for purposes going forward windows = origserver nix =newserver
yes 172.16.xx.xxx ranges all for my servers in house …
Since you’re setting this up right. 
- Enable NFS v4 on the Syno
- Do your NFS mounts with
sec=sys and put in matching UID/GID in the Syno for user Plex (after you create it in their control Panel)
3 Open perms on the Syno so user Plex can see over NFS
- media visibility is now home free.
Local setup should be just that.
- on the console of the New
- http://127.0.0.1
If not,
a. ip.addr.of.server:32400/web
-or-
b. ssh -l username -L 8888:127.0.0.1:32400 ip.addr.of.server
c. open http://127.0.0.1:8888/web and traverse the tunnel to hit it.
Right that all will be done - migrating old vm off to cold storage now - that said how can I simply “wipe” my account of all reference and ties to the old server? I can still login using plex.tv. hard to know what is stored on the plex.tv side and what is stored on the local(nix) side. I Just want to make sure nothing screws with this install - a fresh from scratch install. The reason I ask this is it seems that there is info stored in the plex.tv side (this is a suspicion based on behavior)
If you want to REMOVE the old server: App.plex.tv -> Settings - Authorized Devices -> Servers (dropdown) -> click REMOVE for that server.
Plex.tv maintains UUID (with friendly name) info for the server and your account credentials + features/privs.
OK so the sucker isn’t there that is someone satisfying 
that said I am still confused as to why it dint recognize the nix on my original build, I mean I could login but it looked JUST like the other server there appeared to be no setup like i have seen with other installs… man this is odd. 
thanks again for all the help !
Alright so no different, new system I logged in with email and thats it … Ill look around but any advice would be appreciated.
This just has to be something obvious. There is nothing in the authorized devices under server. So i am guessing that is bad ? How do I add one?
We can’t add one. We don’t have all the necessary credentials (secret sauce).
The server self-registers at first sign in / contact to Plex.tv
If the server isn’t registering, Pull the Logs ZIP file.
Murphy’s Law says it’s something simple. DNS lookup ? Network settings to the gateway?
OK dumb question where the hell are the logs ? UI or a dir ?
setttings - server - troubleshooting - download logs.
That failing. tar.gz of the Logs directory itself. (same thing)
Post here and I’ll read it.
Thanks and of course kid duty tomorrow ill upload
There is no Settings – Server I have no server so I cannot get the logs… .this is part of the frustration.
Sorry not sure I follow, found the plex directory - /usr/lib/plexmediaserver/ but I cannot find the logs … checked /var/log but no dice … where would i find them ?
/usr/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs
There is no Library directory:
[root@kujaplex plexmediaserver]# pwd
/usr/lib/plexmediaserver
[root@kujaplex plexmediaserver]# ls
CrashUploader ‘Plex Commercial Skipper’ ‘Plex Media Fingerprinter’ ‘Plex Media Server’ plexrsync.pp ‘Plex Transcoder’ Resources
lib ‘Plex DLNA Server’ ‘Plex Media Scanner’ ‘Plex Relay’ ‘Plex Script Host’ ‘Plex Tuner Service’
[root@kujaplex plexmediaserver]#
