[Help Needed] Strange behavior on PMS Version 1.5.1.3520

Hi All,

Since this last update (Version 1.5.1.3520) there are 02 kind of strange behavior. I will explain:

1 - Sometimes when i open the Plex Web interface some of the artwork in my TV Series simply disapears! See:

I need to close Plex and then open again…sometimes more than once to get all fixed. This only happens in TV Series!

2 - Sometimes Plex don´t download metadata for certain TV episodes.

When it works :slight_smile:

When does not :frowning: ** Most commom when i try to update more than one episode **

I already try Plex dance but did not work. Sometimes it works when i do this procedure:

1 - Optimize Database
2 - Clean Bundles
3 - Empty Trash

Attached my PMS log files.

I hope someome can help me… I don´t want to start my server from the scratch to see it will work.

THX,
Braz.

Plex dance is where you REMOVE the file from your library location.

Update Libraries. Wait until finished.

Empty trash. Wait 1 minute.

Clean bundles, wait 1 minute.

Then re-add the media.

The steps you’ve done are not a Plex dance so give that a go.

@danjames92 said:
Plex dance is where you REMOVE the file from your library location.

Update Libraries. Wait until finished.

Empty trash. Wait 1 minute.

Clean bundles, wait 1 minute.

Then re-add the media.

The steps you’ve done are not a Plex dance so give that a go.

Thanks for your reply @danjames92

I tried… did not work :frowning:

Braz.

@BrazMan said:

@danjames92 said:
Plex dance is where you REMOVE the file from your library location.

Update Libraries. Wait until finished.

Empty trash. Wait 1 minute.

Clean bundles, wait 1 minute.

Then re-add the media.

The steps you’ve done are not a Plex dance so give that a go.

Thanks for your reply @danjames92

I tried… did not work :frowning:

Braz.

Lower Local Media Assets so it’s below thetvdb in your agent settings and try again. Also make sure you are running 1.5.1.

Thanks for your reply @danjames92

it works!

Braz.

@danjames92 said:

@BrazMan said:

@danjames92 said:
Plex dance is where you REMOVE the file from your library location.

Update Libraries. Wait until finished.

Empty trash. Wait 1 minute.

Clean bundles, wait 1 minute.

Then re-add the media.

The steps you’ve done are not a Plex dance so give that a go.

Thanks for your reply @danjames92

I tried… did not work :frowning:

Braz.

Lower Local Media Assets so it’s below thetvdb in your agent settings and try again. Also make sure you are running 1.5.1.

Hi!

Just to let you know it´s not working again… I Really think it´s a bug see:

https://forums.plex.tv/discussion/263742/refresh-not-working-on-version-1-4-4-3495-and-1-5-1-3520#latest

THX,
Braz.

@BrazMan said:

@danjames92 said:

@BrazMan said:

@danjames92 said:
Plex dance is where you REMOVE the file from your library location.

Update Libraries. Wait until finished.

Empty trash. Wait 1 minute.

Clean bundles, wait 1 minute.

Then re-add the media.

The steps you’ve done are not a Plex dance so give that a go.

Thanks for your reply @danjames92

I tried… did not work :frowning:

Braz.

Lower Local Media Assets so it’s below thetvdb in your agent settings and try again. Also make sure you are running 1.5.1.

Hi!

Just to let you know it´s not working again… I Really think it´s a bug see:

https://forums.plex.tv/discussion/263742/refresh-not-working-on-version-1-4-4-3495-and-1-5-1-3520#latest

THX,
Braz.

On 1.5.2?

You may have to Plex dance the show.

@danjames92 said:

@BrazMan said:

@danjames92 said:

@BrazMan said:

@danjames92 said:
Plex dance is where you REMOVE the file from your library location.

Update Libraries. Wait until finished.

Empty trash. Wait 1 minute.

Clean bundles, wait 1 minute.

Then re-add the media.

The steps you’ve done are not a Plex dance so give that a go.

Thanks for your reply @danjames92

I tried… did not work :frowning:

Braz.

Lower Local Media Assets so it’s below thetvdb in your agent settings and try again. Also make sure you are running 1.5.1.

Hi!

Just to let you know it´s not working again… I Really think it´s a bug see:

https://forums.plex.tv/discussion/263742/refresh-not-working-on-version-1-4-4-3495-and-1-5-1-3520#latest

THX,
Braz.

On 1.5.2?

You may have to Plex dance the show.

Yes!

Hi!

Just thinking maybe the problem i am having is because windows “can´t write” in disk. Is there a way to move the database files to another location on disk? I Mean not the same disk that O.S. is installed?

Braz.