Help - new install with plexpass doesn't record tv but generates all the pictures in the recorded shows section (but they don't play cause recorded file is 0 KB)

Live TV & DVR
,
15

You appear to have installed the program files of Plex onto drive F:
But the Plex data folder is still residing on drive C:

This should be the other way around.
No, really.

Uninstall plex from F:

  • Stop/quit/end Plex Server with the tray icon
  • deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do not use 3rd party ‘Uninstaller’ software like Revo etc.)
  • for safety, reboot Windows
  • download the installation exe of the newer version and install it, this time again on C:

(If you want to install an older version of PMS, take a look into %LOCALAPPDATA%\Plex Media Server\Updates)

When you have done that, move the plex data folder to a location where it has space to grow. However, you should avoid to move it onto the same mechanical hard drive which also houses your media files: Moving Metadata on Windows

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