Help requested please. File play back on a plex server running unraid

Hello, everyone.

I am having a few problems with Plex and I would value some honest opinions.

Sometimes files wont play back, Plex will have the buffering icon sit there till the cows come home and nothing plays. Most of the files having issues are H.265 encoded, sometimes its not clear what codec the files are using. I believe its to do with my cpu not being able to transcode h.265 and the receiving client just showing the buffering icon. (on my pc VLC media player will play the files)

My plex server is an I7 with 32 gig of ram (see screenshots for specifics.)

Will adding a GPU solve this problem? I was looking at getting a ZOTAC GAMING GeForce RTX 3060 with 12gb of ram.

If adding a gpu to my unraid server wont help what can i do to fix this issue as more and more files are in H.265 I want to be able to take advantage of this codec and play these files.

Any help would be greatly appreciated.

kind regards

Travis.

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