Help requested - Server suddenly not working

Server Version#: Plex-1.39.1.2763-300bb607-x86_64

Hi all - I’m a techno-idiot, so please be kind. I have a Plex Pass and have had no problems (until yesterday) accessing and relaying various media to my tablet, TV etc. My Plex Server is in our attic and I’ve been able to sort playlists etc easily for a number of years.

For some reason I now get the following message every time I try to start my Plex Server:

" app.plex.tv is unable to connect to “ATTIC” securely

Its “Secure connections” setting may be set to disabled, or you may need to adjust some settings on your network.

I’ve uninstalled/re-downloaded the Server app, twice; I’ve rebooted my PC multiple times, I’ve rebooted our router. Nada. What’s also strange is that my actual Plex apps all seem to be able still to access the original Server settings. In other words, it’s only the Plex Server that has the glitch.

What am I doing wrong? And how can I fix this? Please remember, I’m a techno-idiot. Be gentle with me.

Thank you!

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.