I’m tired of Plex and it’s absurd design. It should not be this difficult to run movies online. What’s a good alternative?
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Google is your friend.
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I guess in your 29 minutes of reading (as of my post), and your first post to complain, without even providing any information or details on what exact problem(s) you are having, that you can simply go try emby and/or jellyfin, or go create your own perfect media server and client system from scratch.
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…if he can ‘invent’ a new media server system with an app that works on FireTV - Wealth and Fame await.
In the meantime - just tell us what’s wrong and we can probably fix it without official Plex Support - even though we are the official Plex Support Team <—Volunteer Users helping Users (if given the chance).
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Emby is what I have moved 98% of my local streaming to. It is, for my use, very much better than Plex. However, like anything else in the world of streaming, it is far from perfect. One way they a WAY ahead in customer support. They almost always respond to posts on their support board within a day and often withing a few hours. But they do require that the questions are as specific as possible and that logs are included with problem reports.
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I think it is less that plex doesn’t respond, and more that the volume of noise (like this thread) to actual substancive requests for help are far out of wack here than other places.
We try that, though, and problems persist. There are countless posts about remote access suddenly not working (it stopped working for me about 2 weeks ago) and there has been no response from Plex and no working solutions from the community for those of us who have that problem. A lot of us have been requesting a feature that allows you to put your own trailers into a library folder and then watch them randomly as cinema trailers before a movie. No response to that in five years. This is what I paid for lifetime access for? To get Tidal, which I don’t even use, and not the features users actually want? So I understand the OP’s frustration.
I used to love Plex but now they’re spending way too much time trying to become some bizarre hybrid of Netflix and YouTube and not enough time giving their paying customers what they’re asking for. I seriously doubt they even view these forums. Either that or they just don’t care.
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I seriously doubt they even view these forums. Either that or they just don’t care.
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That is seriously, not true.
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Ok, fine. They view the forums. Yet problems don’t get fixed and features that users want don’t get implemented. THAT is definitely true. Listen, I know a ton of people love Plex and I loved it for a long, long time. But they’ve forgotten about why people signed up in the first place - to watch and customize their own media anywhere they want. Podcasts, news, web shows, Tidal, now ad-supported movies…did anyone really want this stuff? Just now, I saw that my HDHomerun is suddenly not recognized so that lasted all of 3 days. You can’t deny that a lot of people are very frustrated. You may not be one of them and it may work perfectly for you but the rest of us have been left in a lurch. You can tell me I’m wrong but one look at the forums or a quick Google search tells me I’m not.
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He’s speaking the truth!! ^^^
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And for anyone who wants to take a stab at it, here are my logs. I would love for someone, ANYONE to tell me what to do to fix this. Plex Media Server Logs_2020-01-25_13-33-20.zip (1.9 MB)
Fix what? You still haven’t provided a problem description.
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What is your problem?
He may be referring to remote access not working, I mentioned it above but also created a thread about it.
You may want to edit that image to obscure at least part of your public IP address. And make sure that IP address is the same as the one shown on your router for its public IP.
Thanks friend! Appreciate the heads up!
What happens if you attempt to browse to:
https://[your public ip]:32400/web
Do this on your phone, with Wi-Fi disabled. Ignore the certificate warning if you receive one. This will see if your firewall is correctly forwarding traffic to that IP/port to your server. You should get the normal web sign-in request.
Emby also has its flaws, you will see them when you spend more time with it.
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