I’m viewing my movie library and noticed some movies cover art are just snap shots of a screenshot in the movie. This I do not want. I want to have an official poster art there from what everyone is familair with, like when you go to the movies and see the movie’s poster boards and stuff. How would I FORCE Plex to only use this kind of image and not just a stupid looking snapshot of the movie? And these are mainstream movies that everyone has heard of, so I know there is plenty of movie art for these movies. I have tried to use and change around the agents, but that area is so not explained I have no idea what should be checked off or not.
I want to know how do I manually DELETE the poster art for a particular movie and then when Plex does it’s tasks will find new poster art once my agents are setup properly. Attached is what my screen looks like.
Keep in mind the global/server-wide agent settings only apply to the legacy agents. The current-generation Plex agents are configured per library in the Advanced tab of each library.
From what you describe, those movies are not matched properly in the first place. So you should be able to filter your library by Unmatched and try to match them manually. This can happen if Plex fails to match movies based on the information in their file names.
Plex will create those preview-based posters by default for any item – usually you won’t see them because Plex will prefer local artwork or online posters once a movie is matched.
Wooo, can you tone down the techy talk a little bit? I’m a pretty smart guy but I’m not sure what you mean what I should do. I have A LOT of stuff that doesn’t look properly and wanted to scrape all over. The agents always were a problem for me and how they worked and maybe fooling around with them thinking I knew what was going on is what made things not work properly.
The fastest way to make Plex forget all matches in a library is to remove this library and recreate it.
However, before you create a new library, make sure to read&heed the following below, or this will be an exercise in futility.
Make sure that Plex knows exactly which movie is inside the file.
It can only go by its file name, so this file name must be as unambiguous as possible.
If Plex is not sure which movie it has there, it cannot fetch the proper poster.
The least you can do is to use only the unabbreviated original title, followed by the original release year in round parentheses. (Look it up at IMDb or TheMovieDB)
If you absolutely must include other info, like technical data, resolution, language etc. put these between one pair of square brackets at the end of the file name.
Sorry for the delay but thanks for the feedback. I do make sure all titles are correct by using TinyMediaManager first. Before ANY content is added to my libraries I always put those files through the TMM program, and perform a renaming on the folder and files so everything is perfect as it should. I also confirm which ones TMM has trouble with.
