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Recently The Movie Database was removed from the Agent search for applying correct matching covers. Now it’s just Plex Movie Agent and it’s HORRIBLE.
Why couldn’t you leave it alone or keep both.
I can’t even choose The Movie Database> which had no issue.
Now matches are usually wrong and I can’t get correct art.
Epic Fail ! Pissed…
Please provide some examples of what the issue is otherwise I cannot help.
Simple.
For example, Resident Evil Welcome to Racoon City, shows a screen shot frame as poster art because it couldn’t find a match.
The only Agent available is Plex Media Agent which it defaulted to after one if the updates.
The Movie Database worked fine. Now I have this issue with several posters. Won’t let me enable anything but Plex Movie Agent.
Why couldn’t they leave it alone or assure it was actually an improvement before pushing it in an update.
Not Good. Love Plex, but this is an Epic Fail !
Do a fix match and then use either:
tmdb-460458
imdb-tt6920084
for the search name and it will find the movie and give you the proper metadata.
You can also reference this thread, Movie (Resident Evil: Welcome to Raccoon City) missing from PLEX Movie Agent?, about the movie you mentioned.
Also, referencing this support article, Naming and organizing your Movie files | Plex Support, which explains how you can put the TMDB or IMDB in the folder and filename to make sure it matches to the movie right away.
-Shark2k
This is a known issue with this one specific title. It will be looked into after the holiday break.
If you have any other examples please let me know so we can look at them too.
As a work-around you can follow the advice above from @shark2k .
Never had to go through any of that before, The Movie Database just worked. At least I had options. No idea where those numbers come from or anything about them, I simply have a video file which I name with the Movie title.
I ended up searching for an image on web, and manually linking poster art.
Very annoying…
Those numbers are the IDs from TheMovieDB and IMDB, respectively.
You can get the proper metadata, by doing the following:
Go to the movie and then click the ellipses (3 dots) and then click Fix Match… from the menu
Click on Search Options, then clear out the Title and enter one of the 2 numbers I gave as shown below then click on Search.
You should get one result which is the movie you want, so click it (anywhere where the title, description and poster is) and it will select it and give you the proper metadata
This is actually nothing new and has always been an option even with the old scanner/agent combo. The fact that you haven’t had to use it in the past can be considered lucky, as I follow Plex’s naming convention and I have had to use it on occasion with both the old and new scanner/agent.
-Shark2k
When I added this movie several days ago I had no issue, but I did not use a Colon in the File or Folder name.
I read the movie format guide. I currently have folders for sep content. Movies, Music, TV Shows, but all titles are loose in their respective folders. I don’t have a folder for each movie. I have thousands of movies, and would take forever to make a folder for each with its like name. Wonder if there is some automation software that can do that ?
Would it be beneficial to make a text file named with the imdb# for each movie and put it in those folders ?
There are scanning benefits to having Title folders, It improves the time dramatically when detecting changes. As for having Primary storage Directory in associated types as you describe is fine.
If you don’t wish to organize existing, then at least add title folders going forward.
Adding Text File with File ID’s will not give any benefit except for Reference, which is already available on the respective websites.
https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/
@GGobblin68 I use Download - tinyMediaManager which supports renaming and including IDs in the new title. I dont use individual folders but I do use a <title> (<year>) tt<imdb_id>.<ext> format that has had very few issues.
Thx I’ll check it out
I’ve given up on the agent and have been using Filebot for metadata renaming info.
Works like a charm from movies to TV shows and music files.
FileBot
It’s a bug. We will address it.
I was curious so I made a dummy file and called it Resident Evil Welcome to Raccoon City (2021) with Plex Movie agent and Scanner and it picked it up just fine.
No bug here, worked fine. Thanks tramp78
We just ran the library upgrade and it murdered our matches.
Eg
Original ghostbusters and ghostbusters 2 merged and matched to ghostbusters 2016. Fast and furious 4 and 6 merged and matched to fast 10. Fast 7 renamed F9. Terminator 2 matched as Terminator Salvation. And dropped poster art everywhere.
Fixed a few, then deleted and readded the entire library in frustration.
Using this as an example I bet your files/folders do not align with plex naming recommendations so plex will likely then just merge them under a single entry.
I have Ghostbusters under the following folders and they match 100% with no problems.
/data/32TB-Media-Server/Movies/Ghostbusters (1984) {tmdb-620}
/data/32TB-Media-Server/Movies/Ghostbusters (2016) {tmdb-43074}
/data/32TB-Media-Server/Movies/Ghostbusters II (1989) {tmdb-2978}
My movie is named the same without the date send I didn’t pick it up. What’s worse is o couldn’t manually add it when I choose match and search. The 2021 movie was not a choice, that’s the main issue.
In the past if a movie rarely didn’t find a match, I’d just search the main movie name then select the correct year and problem solved. Does not work with Plex Movie Agent, at least in all cases.
I have thousands of movies and to go back now and rename all, create sep folders for each is not realistic, a ton if work. Many people just have titles on a folder like me. I guess I’ll have to use the imdb or tmdb # if I need to fix a match…
Using TMM (the link Ive already given you) you can match/cleanup hundreds of movies in an hour without breaking a sweat. It can handle adding the imdb_id and will make most of your issues go away.
Getting your library into a standardized format will make your life a lot easier.
IE I have mine named:
Ghostbusters - Afterlife (2021) tt4513678.mkv
Ghostbusters (1984) tt0087332.mkv
Ghostbusters (2016) tt1289401.mp4
Ghostbusters II (1989) tt0097428.mp4
