How do I get Plex to see second disk/part to movies?

Hi guys

I have the Lord of the Rings Extended blurays converted to mkv and each of the trilogy has two parts each. I have named them in the following way;
The Lord of the Rings- The Fellowship of the Ring (2001) (1080) -part1.mkv
The Lord of the Rings- The Fellowship of the Ring (2001) (1080) -part2.mkv
and each movie has its own folder, but Plex only plays part 1 of each. When I look at the collection details it does list all six parts, but I can’t get it to play the second parts.

What am I doing wrong?

Thanks!

Which Plex client typer are you using? Some still have issues with multi-part videos.

Anyway, the best way is to merge the two files: [HowTo]: joining multi-part movies files with MKVtoolnix GUI

Server is 1.18.0.1944 but I’ve tried it on my laptop remotely using the Plex web browser, my laptop using the Windows app store app 1.4.1.940-574c2fa7 and my sister (who’s Plex server it is on) is using a 4k Fire TV stick, latest app.

I have tried merging with mkvtoolnix. One was ok but the second wouldn’t merge as the resolution didn’t match.

Thanks

Best you can do is rip them again,
then merge,
then compress (Handbrake etc.) if you don’t want the full Bluray bandwidth.

does it show 2 versions of the same show in your pms??
it might not play back to back but you should manually be able to choose which one you play so you finish part one then choose part 2 manually.


The Lord of the Rings: The Fellowship of the Ring (2001) <—is the name of the movie at TMDB.

You have added a dash in place of the semicolon. Add NOTHING to a file name - simply leave out what you can’t put in a file name - like a semicolon:

The Lord of the Rings The Fellowship of the Ring (2001) <— like that

there’s no space between the dash and the tag.

I’d fix that to see what happens after a Plex Dance - and both Movie and Folder need to be exactly the same name - the correct same name.

Do two part movies work in individual folders - or do 2 parters need to be in the same folder? I don’t really know, but if you’re trying things, try that with the folder containing both movies named this:

The Lord of the Rings The Fellowship of the Ring (2001)
…The Lord of the Rings The Fellowship of the Ring (2001) - part1
…The Lord of the Rings The Fellowship of the Ring (2001) - part2

https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/

It’s supposed to be that way.

No it’s not:

/Movies
   /The Dark Knight (2008)
      The Dark Knight (2008) - pt1.mp4
      The Dark Knight (2008) - pt2.mp4

The TAG is pt1
the Dash has a space on either side of it.

I’m thinking if you slam a dash up against that tag with no space there’s gonna be trouble. <— like Plex might be looking for -behindthescenes - or some such…lol

It is.
It was confirmed with tests conducted by several users. Outcome differed by server platform though. Some platforms didn’t mind whether there was a space, others only worked without the space.

Very well - I can only read and obey the instructions laid down for my behavior in the support pages and according to the support pages…

IT’S WRONG.

I do recommend verbatim instruction following and also a Plex Dance after fiddling with file names while Plex is watching…

It only shows one version of each movie in Plex. It looks like it’s happy with the filenaming and picked up all the metadata, but doesn’t give me an option for the two parts or play the whole thing as one;

You appear to have two issues at once:
a “mismatch” and the failure to play the second part.

What I don’t understand are the 2nd and the 3rd screenshots. Do these items exists side by side in your library or is the 3rd screenshot the result of some tinkering by you?

No tinkering, I just went into the library and took a screen shot and that’s what it has.

The third one is for the collection info and the second is for the Two Towers info within the collection

OK, leave the collection out of the discussion for now.

How did you determine that the “stacking” of the two files doesn’t work?

WHen we play it back it shows the runtime of under 2 hours, should be 3.4 hours ish. My brother in law watched it last night and said it was only the first half, that’s how I noticed it.

That doesn’t matter. Let it play until it reaches this time stamp. It should start playing the second part automatically.

He did and it stopped (on his fire tv stick), that was why he told me about it. I’ve just tried the two towers on my android tablet (Samsung tab s6) and it did the same. I forwarded to just before the end of the first party and let it play and it stopped, didn’t try to play the second part

How long did you wait for the playback to resume?
If it requires transcoding, it will probably take a similar long time, like starting playback of part 1.

No transcoding. It just ends and goes back to the normal movie page

I just invented a test with Blackadder (1940). This way worked perfectly on my FireTV Box (Gen1) with it’s latest Plex app:

Blackadder (1940)

When I put each ‘movie part’ in a folder of it’s own - I couldn’t even get Plex to see them as two parts. I may be misunderstanding here, but when both parts are in ‘Their Movie Folder’ - they work fine. Playback of the second part is almost instant (but my test files were teeny).

  1. create a legally named movie folder
  2. within, place two (or more, I guess) legally named movie parts, tagged properly (with no mp4 funny bidnes in the Title Fields).

Note 1: Apparently a match isn’t a requirement - there is no Blackadder (1940).

Note 2: I could get no cooperation at all out of Plex in an Other Videos Library. Two parters are right out…lol