How do I report an index error of Plex Series Agent?

General Discussions
1

The Plex Series Agent assigns episode files of a “foo - lorem ipsum (2024)” to a different “bar - lorem ipsum (2022)”

How I’m sure the agent itself has a problem:

  • some of the words used in the name of the series are used in both series titles
  • I renamed the folder and one episode file to “blabla (2024)”
    • nothing is assigned as expected
  • I renamed the folder and one episode file to “foo (2024)” so it does not contain any word of “bar - lorem ipsum (2022)”. If I search “foo y:2024” at TMDB, it returns only the expected “foo - lorem ipsum (2024)”
    • Plex assigns the episode to “bar - lorem ipsum (2022)”, which makes absolutely no sense

I even tried some international alternative titles of TMDB like the french title or only parts of it. In all cases it assigns it to “bar - lorem ipsum (2022)”, so there must be an indexing error in the Plex Series Agent database.

But how do I report this?

Update: The same error happens if I use the syntax “foo (2024) {tmdb-123456}”. So it seems the Plex Agent has merged both tmdb ids internally.

2

Mind sharing what show(s) you’re dealing with?
There’s sometimes some bad relationships on the source side (e.g. TMDb pointing to multiple TVDb/IMDb shows)