Server Version#: 1.25.0.5282 (QNAP NAS)
Web Version#: 4.66.1
I am having trouble getting the new Plex TV Series agent to match the correct series of “Air Crash Investigation” AKA “Mayday”.
On TheTVDB and The Movie Database the series is correctly listed as “Mayday” (2003) and for example S05E06 is titled “Gimli Glider”.
Using the old “Plex Series Scanner” with agent set to “TheTVDB” it allows me to select “Mayday (2003)” from the list of matches, and names the episodes correctly.
However, after upgrading to the new Plex TV Series agent it will only find the series “Air Disasters (2003)” (even though that series is listed on TheTVDB as 2011) and does not show “Air Crash Investigation” or “Mayday” in the search results. Air Disasters has the “Gimli Glider” episode as S01E02.
Any suggestions?
Update: I just noticed on this support article Naming and Organizing Your TV Show Files | Plex Support it mentions you can include the TMDB or TVDB show ID in the folder name. I have renamed the folder to “Air Crash Investigation (2003) {tvdb-79771}” and have switched over to the new agent and currently refreshing metadata.
Will update with results.
There are multiple shows with the name Mayday. With the Plex TV Series agent, adding the year to the folder and episode names will help Plex find the one you want.
This correctly matches on my system using the Plex TV Series agent:
/TV Shows/Mayday (2003)/Season 01/Mayday (2003) - s01e01.mkv
Thanks @FordGuy61 for the reply. In my region the show airs as Air Crash Investigation rather than Mayday, and so that was the folder name I was using. Adding the {tvdb-79771} ID in the folder name seems to have worked and I have correct details now.
What had me confused was that even when I tried to “Fix match” and search for title “Air Crash Investigation” or “Mayday” with Year 2003, the only suitable match was Air Disasters 2003 with the same poster as your screenshot, but when selected the episode details were from the 2011 series of that name.
At least now I know how to enforce the correct show ID if required.
Thanks