How do I update Plex on Shield Pro

Plex Players Streaming Devices
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1

Server Version#: 1.21.2.3943
Player Version#: 1.18.0.1913

Hello,

I have a windows 10 server running plex that streams to my nvidia shield in the living room. How do I update the version of plex on the shield TV? Do you do it in android TV under apps or in plex on the shield? Does it just do it automatically?

2

all android based plex clients are updated through play store.

by default, updates happen automatically, but it is possible to disable auto updates within the play store options.

you cannot control the schedule at which play store checks and/or updates apps, however you can manually go into the play store and check the ‘my apps’ section, which will indicate if any installed apps needed updated, and then you can trigger the update from there.

amazon/fire devices, similarly use the amazon store for updates, and follow the same basic process as above.

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Thanks so very much!

I went to the play store and did the update for the player then didn’t see the update in plex so I did the media player as well.

Should I uninstall one of them? In my plex devices it shows 2.

I just want to use my shield to play back movies from my PC Windows Plex server.

4

the shield pro can function as a (low powered) plex server, so there are 2 separate ‘apps’ which get updated (sometimes together, sometimes separately).

you should leave both installed, even if you don’t use the server function, this way the play store can keep them both updated as necessary.

there is no ‘user interface’ to the shield server, but you can enable/disable via the shield plex app settings.

for general android plex (player), please see @

for more info on plex on shield server, please see @

if you accidently setup the shield pms server, you can remove it from @ https://app.plex.tv/desktop#!/settings/devices/pms

you may also want to ensure the plex server is disabled within the plex player settings, so that it is not running in the background and needlessly using up cpu/ram on your shield.

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5

This is from another topic. It worked for me:

“Go to the Play Store on the Shield. Scroll down the regular apps until you see Plex App (not the area where you update your apps). Open that Plex app icon, scroll down to “other apps like this” and then near the bottom you should see “Plex Media Server”. Open that and you should see “Update”. This should update your server portion”

The key is updating the “Plex Media Server” app, not the Plex app.

6

That round about doesn’t work for me. It’s more like, the update isn’t being pushed the to the Play Store.

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