Server Version#: 1.32.0.6918
Player Version#: Latest
Is there a way to disable direct play and force direct stream on the 2019 Shield TV Pro? I want to test something out that is causing issues playing certain video files and wondering if stream would work better. This is what fixed the issue on my Windows desktop player.
Just remux your video file to different container if it’s not transcoding.
If an app tells the server that it has capabilities that exactly match the file you want to watch, the file can be sent to the app exactly as-is, so the work done by the server is almost zero.
If an app tells the Server that it is capable of handling the video and audio streams in the source file, but it can’t handle the file container (.mkv, .avi, etc), the server will copy the streams into a new compatible container and send that to the app. There’s a little more work required by the server, but not a lot.
If you don’t mind audio transcoding, then disable audio passthrough. That should force Plex Media Server to transcode the audio and remux the media (aka direct stream).
This doesn’t seem to work. I tried various audio settings on both the device and in Plex and none of them seem to force this to happen.
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