How to get guide fixed?

[engineermdr]

Server Version#: 1.40.4.8679
Guide/Lineup name: ThisTV
Channel number/Name: 18.3
Region: Eau Claire WI 54701 Antenna

This channel has changed a few weeks ago to MeTOONs. A rescan shows this from the tuner (see attached screengrab). But the guide still has this channel as This TV with just “SIGN OFF” as the current programming. I’m assuming This TV is no more. I would like the guide to reflect what is actually on 18.3. MeTOONs shows up nowhere else, so I can’t map it to MeTOONs somewhere else. Can someone at Plex fix this?

[Malcolm_Powder]

Nobody at Plex is listening. The thread on EPG issues is ginormous.

[engineermdr]

Well, time to search for other options then. I’m planning on testing out jellyfin further. A quick test handled my movie collection nicely. I’ll need to pay for a guide there, but at least it should be up to date.

[BigWheel]

I need this info to report to our EPG provider.

Postal code 12345
Channel Name MeToons
Channel Call letters KBXLB5
Channel number 15.2
Lineup name Local Broadcast Listing OTA, Freeview Satellite , FreeView OTA, etc

[Edited]

[engineermdr]

Your postal code: 54701
The call letters of the channel: WQOW
the number of the channel: 18.3
Lineup name: MeTOONS

[BigWheel]

@engineermdr

Lineup name: MeTOONS

sorry the line up name would be like “Local Broadcast listings”. it should say here . You said “antenna” so that is probably it, but want to make sure

[engineermdr]

Yes, Local Broadcast listings then. Mine actually says ‘HDHomeRun CONNECT DUO’ under ‘CHANNEL SOURCES’, but under ‘Channel Matching’ it does say ‘Local Broadcast Listings’. I’m running with the Linux Server version 1.40.4.8679. Sorry, I’m not very familiar with the jargon.

[engineermdr]

My guide is now correct. Thank you.

[Kirk_reed]

Hello, I too am trying get my Local Guide fixed for MeToons also. My HomeRun Duo also lists MeToons being available, but the Local Programming Guide (LPG?) does not list channel 2.10 as being available. It needs to be MeToons. I added it saying it was channel 4.x and I can watch th echannel, but the LPG is wrong. My zip code is 19711. Thank you.