The more common issue with tv shows is a mismatch. The “unmatched” filter cannot help there, because technically, the files are matched (albeit to the wrong show).
You fix 97% of these issues with correct naming and und subsequent “dancing”:
- Look up your show on TheTVDB
- Take the title as it is used on TheTVDB.
If there is something in parentheses, take that too.
If the title contains invalid characters (depends on your file system), like§ : % *
, simply leave them out. - Check the naming and the folder structure of your show.
Name the top folder of the show exactly after the title on TheTVDB.
No abbreviations. No additional subfolders. No aliases. - Name the episode files according to the above linked naming guide.
Use the same title as for the top folder.Show's Title (year) - s01e01 - additional info.ext
(’- additional info’ can be left out) - After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.
The remaining issues are either
- unmatched shows: these you match manually, using the tv show ID number from TheTVDB
- mismatched shows which where added to a different show. You recognize these by the small “number” overlay on the episode thumbnail pictures. Use ‘Split’, followed by ‘Fix Match’ (only at the topmost ‘show’ level – not at the ‘episode’ or ‘season’ level)