How to identify files That did not have a metadata match?

The more common issue with tv shows is a mismatch. The “unmatched” filter cannot help there, because technically, the files are matched (albeit to the wrong show).
You fix 97% of these issues with correct naming and und subsequent “dancing”:

  1. Look up your show on TheTVDB
  2. Take the title as it is used on TheTVDB.
    If there is something in parentheses, take that too.
    If the title contains invalid characters (depends on your file system), like § : % *, simply leave them out.
  3. Check the naming and the folder structure of your show.
    Name the top folder of the show exactly after the title on TheTVDB.
    No abbreviations. No additional subfolders. No aliases.
  4. Name the episode files according to the above linked naming guide.
    Use the same title as for the top folder. Show's Title (year) - s01e01 - additional info.ext (’- additional info’ can be left out)
  5. After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.

The remaining issues are either

  • unmatched shows: these you match manually, using the tv show ID number from TheTVDB
  • mismatched shows which where added to a different show. You recognize these by the small “number” overlay on the episode thumbnail pictures. Use ‘Split’, followed by ‘Fix Match’ (only at the topmost ‘show’ level – not at the ‘episode’ or ‘season’ level)