How to stop Plex e-mails

General Discussions
1

I get marketing e-mails about Plex content two or three times a week. I’ve tried clicking “Unsubscribe,” but I get a response saying I’m not subscribed to any e-mails.

Yet I continue to get these e-mails.

Any idea whom I can contact to get them to stop?

Thanks!

2

Please inspect the email headers and determine to which address those mails were sent originally.
Compare this address to the one which appears on this page: https://app.plex.tv/desktop/#!/settings/account

Do the email addresses match?