How to trigger search for Trailers and Extras?

Hello,
I just figured out that my newest movie in the library (Now you see me) is shown with additional extras and a trailer. All my other movies in the library don’t show this nice new feature.
I recently changed the setting to Plex Movie (scanner) and run a full category actualization… but except for some posters nothing changed.

How can I trigger the Media Server to research ALL movies for extras and trailers?

Thanks =)

As a test, Refresh one movie.
(Please don’t do the whole library, yet.)
Wait 2-3 minutes

If that wasn’t successful, could you please post the mediainfo XML of one of the movies which has no trailers yet?

Okay, here we go. I just refreshed “Deadpool” and nothing happens.

Here is my XML:
<?xml version="1.0" encoding="UTF-8"?> <MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="1" librarySectionTitle="Movies" librarySectionUUID="0b727dbd-796e-428a-90d3-6c04e9828d41" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1471486924"> <Video ratingKey="3033" key="/library/metadata/3033" guid="com.plexapp.agents.themoviedb://293660?lang=de" librarySectionID="1" studio="Twentieth Century Fox Film Corporation" type="movie" title="Deadpool" contentRating="de/16" summary="Der Ex-Elitesoldat Wade Wilson ist jetzt ein Söldner, der seine Freizeit am liebsten im Puff verbringt. Als er von seiner Krebserkrankung erfährt, unterzieht er sich einem riskanten Experiment im Labor des skrupellosen Ajax. Danach hat er enorme Selbstheilungskräfte, sieht aber hässlich aus – so will er seiner Freundin, der Prostituierten Vanessa Carlisle, nicht mehr vor die Augen treten. Also schlüpft Wade in einen rot-schwarzen Anzug mit Maske und versucht als Deadpool, Ajax dazu zu bringen, ihn wieder hübsch zu machen. Hilfe bekommt er von zwei X-Men, dem Metallmann Colossus und Negasonic Teenage Warhead, einer junge Frau mit explosiven Fähigkeiten. Allerdings geht Deadpool auf seiner Mission anders vor als andere Menschen mit Superkräften. Die offensichtlichsten Unterschiede sind sein pechschwarzer Humor, sein bissiges Mundwerk und seine Angewohnheit, sich direkt ans Filmpublikum zu wenden..." rating="7.2" year="2016" tagline="Erleben Sie den Anfang eines Happy Ends" thumb="/library/metadata/3033/thumb/1472153169" art="/library/metadata/3033/art/1472153169" duration="6486240" originallyAvailableAt="2016-02-11" addedAt="1465751863" updatedAt="1472153169" chapterSource="media"> <Media videoResolution="1080" id="3083" duration="6486240" bitrate="10913" width="1920" height="808" aspectRatio="2.35" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p" audioProfile="dts" videoProfile="high"> <Part accessible="1" exists="1" id="3206" key="/library/parts/3206/1464507006/file.mkv" duration="6486240" file="/volume1/Filme Plex/HD-Filme/Deadpool.2016.DTS.1080p.BluRay.x264/Deadpool.2016.DTS.1080p.BluRay.x264.mkv" size="8847728838" audioProfile="dts" container="mkv" deepAnalysisVersion="1" requiredBandwidths="28249,23008,17457,16033,14897,13901,11457,11457" videoProfile="high"> <Stream id="9204" streamType="1" default="1" codec="h264" index="0" bitrate="8635" bitDepth="8" cabac="1" chromaSubsampling="4:2:0" codecID="V_MPEG4/ISO/AVC" colorRange="tv" colorSpace="bt709" duration="6486236" frameRate="23.976" frameRateMode="cfr" hasScalingMatrix="0" height="808" level="40" pixelFormat="yuv420p" profile="high" refFrames="5" requiredBandwidths="25971,20729,15180,13756,12619,11624,9191,9191" scanType="progressive" width="1920" /> <Stream id="9205" streamType="2" selected="1" default="1" codec="dca" index="1" channels="6" bitrate="768" language="Deutsch" languageCode="ger" audioChannelLayout="5.1(side)" bitDepth="24" bitrateMode="cbr" codecID="A_DTS" duration="6486240" profile="dts" requiredBandwidths="768,768,768,768,768,768,768,768" samplingRate="48000" /> <Stream id="9206" streamType="2" codec="dca" index="2" channels="6" bitrate="1509" language="English" languageCode="eng" audioChannelLayout="5.1(side)" bitDepth="24" bitrateMode="cbr" codecID="A_DTS" duration="6486240" profile="es" requiredBandwidths="1509,1509,1509,1509,1509,1509,1509,1509" samplingRate="48000" /> <Stream id="9207" streamType="3" selected="1" default="1" forced="1" codec="pgs" index="3" language="Deutsch" languageCode="ger" codecID="S_HDMV/PGS" format="pgs" requiredBandwidths="50,50,50,50,50,50,50,50" /> <Stream id="9208" streamType="3" codec="pgs" index="4" language="English" languageCode="eng" codecID="S_HDMV/PGS" format="pgs" requiredBandwidths="24,24,24,24,24,24,24,24" /> </Part> </Media> <Genre id="63" tag="Action" count="129" /> <Genre id="157" tag="Abenteuer" count="95" /> <Genre id="512" tag="Komödie" count="47" /> <Genre id="1887" tag="Lovestory" count="13" /> <Director id="6289" tag="Tim Miller" /> <Writer id="2710" tag="Rhett Reese" count="2" /> <Writer id="2711" tag="Paul Wernick" count="2" /> <Producer id="6302" tag="Ryan Reynolds" /> <Producer id="607" tag="Simon Kinberg" count="7" /> <Producer id="266" tag="Lauren Shuler Donner" count="10" /> <Country id="71" tag="USA" count="177" /> <Role id="1476" tag="Ryan Reynolds" count="5" role="Deadpool" thumb="http://image.tmdb.org/t/p/original/3J19JiWqs4M75FFVqOdwn0DBU5q.jpg" /> <Role id="6290" tag="Morena Baccarin" role="Vanessa Carlysle / Copycat" thumb="http://image.tmdb.org/t/p/original/gUG9fnudV5Ev1MIr3adngn1GuZJ.jpg" /> <Role id="3516" tag="T.J. Miller" count="3" role="Weasel" thumb="http://image.tmdb.org/t/p/original/wkm8YvulYwuB4pxEvOAlwv8AWdr.jpg" /> <Role id="6291" tag="Ed Skrein" role="Ajax" thumb="http://image.tmdb.org/t/p/original/p8PFxc7jo3hKAZACPFlethLJwTS.jpg" /> <Role id="6292" tag="Stefan Kapičić" role="Colossus" thumb="http://image.tmdb.org/t/p/original/g981ogJt2DZiCQnHSl77cCiU96p.jpg" /> <Role id="6293" tag="Brianna Hildebrand" role="Ellie Phimister / Negasonic Teenage Warhead" thumb="http://image.tmdb.org/t/p/original/mQpvcupT81vV5EtvK7kKVWaVTcV.jpg" /> <Role id="6294" tag="Leslie Uggams" role="Blind Al" thumb="http://image.tmdb.org/t/p/original/fsnpJNTS6jYccZX853Io9BoBw44.jpg" /> <Role id="2184" tag="Gina Carano" count="2" role="Angel Dust" thumb="http://image.tmdb.org/t/p/original/jAYNPdJYu35eoRdI25fYa5jtsbR.jpg" /> <Role id="6295" tag="Taylor Hickson" role="Meghan Orlovsky" thumb="http://image.tmdb.org/t/p/original/yIBMvRolEfK9kH2tS40xEiVMTJN.jpg" /> <Role id="6296" tag="Andre Tricoteux" role="Piotr Rasputin / Colossus" thumb="http://image.tmdb.org/t/p/original/nShgfUyxyFucJIxAWgPxGnaNY4L.jpg" /> <Role id="6297" tag="Jed Rees" role="The Recruiter" thumb="http://image.tmdb.org/t/p/original/u2zPeu9RguGzPagDjSPPxXFHxax.jpg" /> <Role id="6298" tag="Karan Soni" role="Dopinder" thumb="http://image.tmdb.org/t/p/original/hNHZe0L4mpWxMmloPJ6ju7P6Ylf.jpg" /> <Role id="6299" tag="Paul Lazenby" role="Flight Deck Guard" thumb="http://image.tmdb.org/t/p/original/sLLnxaXC37hKRedJXMzlwHnQR0e.jpg" /> <Role id="292" tag="Stan Lee" count="14" role="Strip Club DJ" thumb="http://image.tmdb.org/t/p/original/dTr2gJPL7jELKVkcjtoNx80uVKR.jpg" /> <Role id="6300" tag="Style Dayne" role="Jeremy (Pizza Guy)" thumb="http://image.tmdb.org/t/p/original/hbzsJtsTVXpkhKw9zbhkYjZ9M7X.jpg" /> <Role id="6301" tag="Kyle Cassie" role="Gavin Merchant" thumb="http://image.tmdb.org/t/p/original/iCiduw4f82I06rtRVIYnFZZXfIZ.jpg" /> <Extras size="0"> </Extras> </Video> </MediaContainer>

Ah, you used TheMovieDatabase as your default agent before.
Go to
Settings - Server - Agents - Movies - TheMovieDatabase
activate the line ‘Plex Movie’
(you don’t need to change its position though)

Afterwards, refresh 1 - 2 movies again and watch the outcome.

Thanks, this is the solution to my problem. Just done a full library refresh and now all the movies are how it should be.

Thanks =)