Hvec encoding breaks movie trailers

Plex Players
1

Server Version#: 1.41.4.9399
Player Version#:7.31
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Plex Media Server Logs_2025-02-01_13-40-13.zip (1.9 MB)

Screenshot 2025-02-01 141550
Screenshot 2025-02-01 1415501024×488 149 KB

This is via a Roku ultra running the latest version of plex. I can’t confirm if this is only a Roku issue or not as it’s my only player. Trailers via web app work fine.

2

Thanks for reporting. I’m able to reproduce this issue. I’ve created an issue for tracking this. Thanks again for reporting.

4

where can i track progress of this issue?

5

I see the same thing with an Onn. Roku powered TV.