HW(Intel Quick Sync) transcoding stopped working

Plex Media Server
1

I noticed that HW transcoding suddenly stopped working. It worked before.
Any idea on it? I read a ton of articles and tried to fix but no luck.

  • Server Version: Version 1.32.3.7162

  • Doker

  • Logs
    Jun 09, 2023 10:57:54.906 [140316559326008] DEBUG - [Req#1bbf/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
    Jun 09, 2023 10:57:54.920 [140316559326008] DEBUG - [Req#1bbf/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: I/O error

  • Container
    $ root@2b303d08ffd9:/# ls -l /dev/dri
    crw-rw-rw- 1 root video1 226, 0 Jun 9 10:49 card0
    crw-rw-rw- 1 root video1 226, 128 Jun 9 10:49 renderD128

2

Me too.
I used it normally before, and the hardware transcoding failed after the upgrade. I tried the package version and docker version, Exactly the same.Brother, have you solved it?

3

No… I almost gave up…

4

Try to use version 1.32.1.6999
I used this version to successfully enable hardware acceleration again!

2 Likes
5

Yes… it started working again… Thanks for your suggestion.
I think there might be an issue with 1.32.2.XXX. Hopefully, Plex team could fix it.

6

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