HW Transcoding fails when credits start

Plex Media Server NAS & Devices
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Server Version#: 1.32.5.7349
Player Version#: Plex for LG; Client Version: 5.68.2; Platform version: 7.3.1

I’m running plex server on a intel NUC 11gen dockerized. I have no issues with transcoding any media. The problem arises when the credits start rolling (at the end of a movie/series) - I get an error that there is a problem with the transcoder and the stream ends.

At first I had the feature Generate credits video markers turned on, but when this transcoding issue arose I switched the feature to never. Still the problem persists even with new media that was never scanned. Any advice would be appreciated.

Here is the log file:
PlexLogs.zip (127.4 KB)
You can see the error at the timestamp: Sep 08, 2023 14:37:15.131

Thank you.

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It is when subtitles end?

There is a fix for that in the latest beta.

  • (Transcoder) Unexpected behavior when subtitles ended before the end of video (#14426)

Here’s the thread in the LG webos section:

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