HW Transcoding not working anymore (Synology Diskstation)

There is a known problem with the Intel iHD_drv_video.so file on Intel ApolloLake CPUs.

The temporary work around (while we fix it ourselves) is to delete it.

Anyone wishing to delete from the Synology command line can:

  1. Sign in
  2. sudo sh
  3. rm "/var/packages/Plex Media Server/target/lib/dri/iHD_drv_video.so"
  4. Restart Plex

A one-time “task scheduler” job can also be setup to do the same.

Adapt the procedure below & substitute the rm command above for the shown script contents.

The alternative is to SSH into the Synology and delete
/var/packages/Plex Media Server/lib/dri/iHD_drv_video.so
and restart PMS.

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