I cannot achieve direct remote access on either of my Asustor servers

Plex Media Server Remote Access
1

Server Version#: 4.87.2
Player Version#: 1.29.0.6244

2

Plex Documentation
→ Remote Access
→ Troubleshooting Remote Access

Plex Forum: Tips, Tricks, & How Tos
→ The Basics of Remote Access Troubleshooting

3

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