I can't access my server

Plex Media Server Remote Access
1

Hello, I can’t access my server. When I put (ip): 32400/web, it gives access denied. http://140.*****.4.****:32400/web/index.html#!/
however this site it opens, but it doesn’t help me, since it doesn’t list any server. My server is on a linux ssh, plex is active. Ultimate version for all.

2

Looking at your account it shows your server was recently removed from your account. have you tried restarting it which would force it to resign into plex.tv with the credentials it has saved.

I’m not sure what you mean by “ultimate” version. Guessing a typo from speck check and meant “latest”

is the 140 address a remote address? if you are setting it up for the first time or again then you need to access it via ssh tunnel to do initial set up to be have like it is local.

3

I used a local server, this is the one I removed from my account. I have a vps server, I configured it and I can’t access it. It’s the first configuration, I’ve already done an SSH tunnel and I can’t access it, if it’s at the default address (ip): 32400/web, it gives access denied, but in this http://140.99.4.138:32400/web/index.html# !/, which has the “index.html”, it opens the home page, but does not recognize the server. I do not understand why.

4

have you accessed it via 127.0.01 on the tunnel?

5

I’ve tried anyway, localhost, 127.0.0.1. But it doesn’t connect…

ssh -L 8888:localhost:32400 root@(ip)

Did I do something wrong?

6

That looks correct. I’m gonna see if I can find someone who knows linux more than me.

8

OK awaiting. And I don’t have a graphical interface on my vps, so there’s no way I can open some kind of browser, I need to leave more memory free.

9

If I may assist ?

When reaching out to the server:

  1. ssh -L 8888:127.0.0.1:32400 ip.addr.of.server (possibly with -l usernsme if needed)
  2. You’re allowed to log in with out SSH tunnel errors ?

Next,

1 After closing the browser tabs (don’t want junk cache at this point)
2. Open the browser
3. Open a new incognito window
4. In that incognito window, http://127.0.0.1:8888/web

You should not get any SSH errors in that terminal window.
Plex/web should respond to you as if you’re on it’s local console/display head (even though it’s headless).

If you still can’t make progress…

  1. Stop Plex
  2. Get back into the SSH terminal window (you logged in with)
sudo bash
cd "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server"
tar cf /tmp/Plexlogs.tar.gz ./Logs

Keep that session open

In a new terminal session,

scp  user@ip.addr.of.server:/tmp/Plexlogs.tar.gz   /tmp

When conplete, you’ll have Plexlogs.tar.gz in your local /tmp directory which you can post here for us to review.

10

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