Hi, I’m new here and spent all day today trying to get my server working, but I’ve failed, and any help would be appreciated.
I’ve installed plexmediaserver-1.19.5 on a Oracle Linux Cloud server, opened port 32400, and then loaded http://132.145.32.238:32400/web (not my real IP) in a browser.
I was greeted by the Plex Web login page, showing the various login options.
As a new user, I selected & completed ‘sign up with email’, and was then taken to a page saying;
No soup for you!
The server you’re trying to access doesn’t want to let you in. Make sure you’re signed in as a user with access to this server.
Where have I gone wrong?
Obviously the media server is running - because I’m accessing it via it’s IP address.
Same problem with the same version that you are on. I will try to roll back to the previous version and see if that helps. Now I just need to find older versions.
Initial configuration of the server must be performed via a local connection to the server. In the case where the server is on a remote network, such as yours, you must connect to the server via an SSH tunnel proxy. See the “On a Different Network” section of the installation documentation, which describes this:
In short, you need to use something like the following to connect to the server via SSH: ssh ip.address.of.server -L 8888:localhost:32400
Then, point your browser to http://localhost:8888/web to configure it. After the server is claimed/configured, you should be able to access it via its IP address directly without the tunnel.
Obviously, for this to work, your server needs to have SSH access enabled.
