Please verify the PMS version. 1.47 is the version of Plex Web. PMS will be 1.42.x, 1.43.x, etc.
Is this only for live tv? What happens if you stream a movie or show from one of your libraries.
Oops!
Plex server version is 1.42.2.10156-720010156.
I will test on movie playback once the football game is over 
Server DEBUG (not Verbose) Log files ZIP which captures the start of the playback?
I played a few seconds of a ripped DVD. Not sure why the file is so big, but hopefully it has what you need. Thanks for the help!
Don’t worry about the file size. I expect it to be just under 5 MB
(It contains multiple log files)
Your J4125 CPU can decode VC-1 (what The Matrix was encoded with).
Why it’s not detecting the hardware -or- not able to talk to it is unknown right now
Diagnostic steps:
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: Selected protocol hls; container: mp4
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: analyzing media item 3505
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): Direct Play is disabled
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): media must be transcoded in order to use the hls protocol
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): no direct play video profile exists for http/mkv/vc1
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): no direct play video profile exists for http/mkv/vc1/truehd
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): no remuxable profile found, so video stream will be transcoded
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] Codecs: testing vc1 (decoder) with hwdevice vaapi
Dec 15, 2025 20:06:29.087 [139987494345528] DEBUG - [Req#154111/Transcode] Codecs: hardware transcoding: testing API vaapi for device '/dev/dri/renderD128' (Intel GeminiLake [UHD Graphics 600])
Dec 15, 2025 20:06:29.087 [139987494345528] ERROR - [Req#154111/Transcode] [FFMPEG] - Failed to initialise VAAPI connection: -1 (unknown libva error).
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: I/O error
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] Could not create hardware context for vc1
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: Cannot direct stream audio stream due to codec truehd when profile only allows aac
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: analyzing media item 3506
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): Direct Play is disabled
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): media must be transcoded in order to use the hls protocol
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): no direct play video profile exists for http/mkv/vc1
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): no direct play video profile exists for http/mkv/vc1/ac3
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): no remuxable profile found, so video stream will be transcoded
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] Codecs: testing vc1 (decoder) with hwdevice vaapi
Dec 15, 2025 20:06:29.088 [139987494345528] DEBUG - [Req#154111/Transcode] Codecs: hardware transcoding: testing API vaapi for device '/dev/dri/renderD128' (Intel GeminiLake [UHD Graphics 600])
Dec 15, 2025 20:06:29.088 [139987494345528] ERROR - [Req#154111/Transcode] [FFMPEG] - Failed to initialise VAAPI connection: -1 (unknown libva error).
Dec 15, 2025 20:06:29.089 [139987494345528] DEBUG - [Req#154111/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: I/O error
Dec 15, 2025 20:06:29.089 [139987494345528] DEBUG - [Req#154111/Transcode] Could not create hardware context for vc1
Dec 15, 2025 20:06:29.089 [139987494345528] DEBUG - [Req#154111/Transcode] MDE: The Matrix (1999): selected media 1 / 3506
Dec 15, 2025 20:06:29.090 [139987494345528] DEBUG - [Req#154111/Transcode] Streaming Resource: Reached Decision id=3942 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=3506 part=(id=3506 decision=transcode container=mp4 protocol=hls streams=(Video=(id=6874 decision=transcode bitrate=20000 encoder=libx264 width=1920 height=1080) Audio=(id=6875 decision=copy channels=6 rate=48000))))
Dec 15, 2025 20:06:29.092 [139987769359160] DEBUG - Completed: [192.168.15.167:61153] 200 GET /video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&autoAdjustSubtitle=1&directPlay=0&directStream=1&directStreamAudio=1&location=lan&mediaBufferSize=40000&partIndex=0&path=%2Flibrary%2Fmetadata%2F3942&protocol=hls&subtitleSize=100&subtitles=auto&useDoviCodecs=1&videoResolution=1920x1080 (9 live) #154111 TLS GZIP 28ms 3688 bytes (pipelined: 14)
Here’s what I did:
Enable debug logs
Stop the server
Took a look inside the Codecs directory
Deleted all the files from the Codecs directory
Re-started the server, and resumed playing The Matrix. CPU usage now at 21%
So re-downloading the codec’s appears to have fixed the issue.
Thank you for your help!
Even though the issue appears to be resolved, I attached the logs anyway.
