I can't play anything on plex media server

Plex Media Server Desktops & Laptops
1

Server Version#: 1.16.0.1226
Player Version#:

If i try to play anything, it gives me the ‘‘there was an unexpected error, please visit…’’

2

Version of Windows? Up to date? What type of media files (mp4, mkv…etc)? Was everything working prior to the server version you have listed?

I am assuming you are trying to play on plex web vs an actual device like Roku, Xbox, Firetv.

3

Both windows and plex media server is up to date. Mkv files. Before reinstalling my windows, everything worked correctly.

4

“Reinstalling Windows”. What kind of Windows is it?
Is Windows Media Player disabled? (It must not)

Re-install Plex manually:

  • Stop/quit/end Plex Server with the tray icon
  • deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do not use 3rd party ‘Uninstaller’ software like Revo etc.)
  • for safety, reboot Windows
  • download the installation exe of the newer version. Use a different web browser or even a ‘download manager’ software to do it.
  • Verify the digital signature of the download for validity.
  • install it

(If you want to install an older version of PMS, take a look into %LOCALAPPDATA%\Plex Media Server\Updates)

5

Actually, yesterday everything worked all of a sudden (i didn’t make any changes), i could watch anything, and now the same problem is here again.

6

And btw i have a Win 10 pro (1903), and the Win media player is not disabled.

7

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